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Relax The Back

4.8

About this business

Location details

13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8513 reviews
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Tony L.'s profile image
Tony L. 

Verified by Relax The Back

2 years ago

My wife and I had a great experience at the Miami store. Maria was very helpful and patient, showing and explaining the options. She also helped us afterwards by changing the delivery date. By the way the delivery tech was also very flexible and helpful. Thank you all. 

Elsy, G.'s profile image
Elsy, G. 

Verified by Relax The Back

2 years ago

I purchased my zero gravity chair as a last min Christmas Gift to my husband. Gio helped me picked it out and made sure it got delivered in time for Christmas. She followed up with the warehouse to assure the guys were on top of making the delivery. Husband was not only surprised by the perfect timing but loves his chair very much. I’m thankful for Gio. As she made the shopping process very easy and very welcoming. 

Business response:

Thank you so much for your patronage, and we look forward to doing business with you again! 

Gabriel M.'s profile image
Gabriel M. 

Verified by Relax The Back

2 years ago

Carlos Villaquiran me atendio super estupendo y profesional en la tienda de Coral Gables. 

Business response:

Gracias Gabriel por tu buen comentario, deacuerdo con usted Carlos es una gran vendedor Y SIEMPRE DISPUESTO A AYUDAR A SUS CLIENTES. 

ANDREW M.'s profile image
ANDREW M. 

Verified by Relax The Back

2 years ago

Great personal customer service, i bought my last tempur pedic mattress last week and Carlos himself drove all the way to my house to deliver the mattress protector that i needed. He sends me offers and informs me when a sale is coming. Excellent. We will be buying again from that store soon. 

Business response:

Carlos always provides a very personalized service and we thank him very much for his loyalty and we are always here to help him. 

MONICA M.'s profile image
MONICA M. 

Verified by Relax The Back

2 years ago

Excellent customer service is not enough to describe this amazing personalized experience provided by Mr.Carlos, i would never buy a mattress anywhere else, i bought it on a Friday night and it was delivered on Monday morning.( on a holiday!) He goes above and beyond to make my experience the best it can be. this is my 5 mattress i bought with him and i cannot imagine an easiest and more personalized situation anywhere else. Amazing service, amazing detail and stress free. VIP service for sure, Thank you !! 

Business response:

Monica Thank you very much for your good review and for your recommendation, I take this opportunity to thank you for your loyalty when purchasing your mattresses and massage chairs. We are always here to serve you. 

Pamela D.'s profile image
Pamela D. 

Verified by Relax The Back

2 years ago

I was looking for support for my back, and Carlos was amazing; he came up with a great brace that has helped me so much for support. I will definitely come back when I am ready to purchase a chair. Carlos is very knowledgeable and friendly. 

Business response:

Thank you so much for your patronage, and we look forward to doing business with you again! 

Jedk's profile image
Jedk 

Verified by Relax The Back

2 years ago

this store is not only great, but Carlos and Juan are super knowledgeable and terrific to talk to. 

Business response:

Mr. Kurzban, thank you very much for your good review and for always thinking of us for your office chairs. and know that we are here to always help you. 

Luis, R.'s profile image
Luis, R. 

Verified by Relax The Back

2 years ago

Great Customer service, Carlos Villaquiran took his time in showing us the different types of beds available to us. He was very patient. Even more so when we called back to modify the original order 

Business response:

Thanks for your review Luis. Carlos is one of our veterans and enjoys helping clients and leading them to a pain-free life. 

Charles A.'s profile image
Charles A. 

Verified by Relax The Back

2 years ago

As always, Juan was knowledgeable, helpful, efficient, and even funny! He readily translated my request into a solution, and it was in my home days later. Thank you for always working hard to ensure that I'm happy, Juan! 

Business response:

Improving the quality of life of our clients is our mission and hearing that we are achieving it makes us very happy. Thanks Charles. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 513 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.