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Relax The Back
- Furniture Stores
- Walnut Creek, CA
About this business
Location details
1152 Locust St, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
fantastic repair person-- knowledgeable, efficient, couldn't be happier
Helpful , friendly
Business response:
Thank you so much!
James was helpful, I hope I’ll happy with my chair!!!
Business response:
Great to hear, thank you!
I bought a z gravity recliner. And I’ve paid for it but it was supposed to be delivered in 3 to 5 days. Today is the 7 th day and I have not received conformation or a tracking number. Yet I’ve been charged and I have paid for it. I should have received the recliner by now and I’m still waiting
Business response:
Hi James! We hope you are enjoying your new chair. Please give us a call if you ever need any help.
First, the Sacroease has deteriorated since I bought several of them, years ago! It is even heavier than before, hardly closes up for carrying, and has unnecessary, uncomfortable padding on the back and edge of seat. Second, the salesman James was surprisingly unhelpful re driving directions, not even telling me there was a free city parking garage practically next door, so that I had to walk blocks to the store carrying my old sacroease for my first visit. For an old, disabled person, the long drive from my home, in additi... read more
Business response:
We hope the free parking was helpful on the return trip. We also have metered spots directly in front that are free if you have a disabled placard. We certainly don't want you having to walk! We try to make everything as convenient as we can. The flat Sacroeases close up for carrying, the wedge versions don't close as far due to the wedge. We do have other seat supports if you are looking for something more portable. The Sacroease has a customizable steel frame so it is a little heavier.
Not sure. 2 Sacroeases ordered (7-15) and fully paid for, but no word yet from store.
Business response:
H Mari! Good news, they are right on time. We expect them to arrive to the store within the next day or two. Then the store will reach out to custom shape the backs for you. Feel free to call with any questions, we are here to help!
All is well thank you
Solid experience!
Excellent experience in helping us find the right chair that meets our needs. Delivery was great and very timely regarding our schedule. Would highly recommend this store. Their communication was thoughtful and made it a very easy experience for us. They understand customer delight.
Business response:
Thanks for the positive feedback, Tom! We are delighted to hear about your excellent experience finding the right chair.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.7 star rating with 246 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.