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Relax The Back

4.8

About this business

Location details

1234 E Woodmen Rd, Ste 130, Colorado Springs, CO, 80920, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8534 reviews
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Amy H.'s profile image
Amy H. 

Verified by Relax The Back

2 years ago

Great customer service and really appreciated the pillow loan program. It was really helpful to try pillows at home to determine the best fit! 

Business response:

Thanks, Amy. Our customers love the pillow loaner program...helps make sure you aren't stuck with a pillow you don't love. We want everyone to love their Relax The Back pillow! Patrick Graham - Owner/Operator 

Carolyn S.'s profile image
Carolyn S. 

Verified by Relax The Back

2 years ago

We’ve had excellent customer service with the purchase of desk chairs in two separate instances. The remembered our names when we came in the second time months later, and we’ve received email updates about the shipping process as well as a handwritten thank you note in the mail. Well done! Thank you. 

Business response:

Thanks, Carolyn. We appreciate your continued support of our business and for taking the time to write and post this review! Patrick Graham - Owner & Operator 

Laura S.'s profile image
Laura S. 

Verified by Relax The Back

2 years ago

I’ve been wanting a massage chair for years. Luba provided excellent customer service throughout three visits to decide which chair was the right one and made it a great experience! She also helped me find some excellent sleeping pillows! 

Business response:

Thanks, Laura! Patrick Graham - Owner/Operator 

George A.'s profile image
George A. 

Verified by Relax The Back

3 years ago

I was in the store today, even though I didn't buy anything, what GREAT service I received. 

Business response:

Thank you so much for submitting this great review, George! Sometimes customers first visit to our store is an "information gathering session" as finding solutions for pain issues or just new ways to recover/relax can take some time to figure out. We hope to see you again soon. Patrick Graham - Owner/Operator 

Rita P.'s profile image
Rita P. 

Verified by Relax The Back

3 years ago

Good customer support 

Business response:

Thanks, Rita! Patrick Graham - Owner/Operator 

Darlene & Kent J.'s profile image
Darlene & Kent J. 

Verified by Relax The Back

3 years ago

I had a great buying experience at the Warehouse sale. Natalie is a great sells person and super knowledgeable on all the products. Every time we have went in the Relax the Back store, Natalie has always been patient, kind and friendly. 

Business response:

Thank you so much for taking the time to post this review and for the kind words about Natalie. Definitely a super-star in our organization who does a fantastic job for all of our customers. Glad you were able to make our Warehouse Sale! Patrick Graham - Owner/Operator 

Kevin L.'s profile image
Kevin L. 

Verified by Relax The Back

3 years ago

Awesome customer service across the board. Natalie was especially great to work with. Entire experience with retail staff and delivery personnel was very professional. Highly recommend! Kevin L. 

Business response:

Kevin - thank you for taking the time to write this great review and for you patronage of our Colorado Springs store. Glad you had such a great experience from start to end. Patrick Graham - Owner/Operator 

Tina P.'s profile image
Tina P. 

Verified by Relax The Back

3 years ago

This was a wonderful buying experience. The staff helped me make the most of my limited funds, and was very accommodating. We love the chair, and are so glad we bought it. 

Business response:

Thanks for the great review and kind words about our staff, Tina. Glad we could help out. Patrick Graham - Owner/Operator 

Tirzah K.'s profile image
Tirzah K. 

Verified by Relax The Back

3 years ago

Great customer service and so helpful. I love my pillow! The loaner program is perfect to help figure out what fits. 

Business response:

Awesome to hear how much you are enjoying your pillow and that our loaner program worked so well for you. Thank you for the review! Patrick Graham - Owner/Operator 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 534 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.