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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My service associate Sheri Medlin was excellent. She kept me well-informed and was very nice to deal with.
Business response:
We're thrilled to hear about your positive experience with Sheri Medlin! It's wonderful that she provided excellent care and kept you well-informed. Your feedback means a great deal to us and we look forward to serving you again.
Took care of all my needs in a timely matter. Very professional.
Business response:
Thank you for your positive feedback! We're delighted to hear about your experience with our professional and timely service. We appreciate you choosing us and look forward to serving you again.
They worked on my vehicle without an appointment. Great help when traveling. Regrettably, like most Hyundai dealers, they did not secure the lower engine shield after the oil change. I had to stop at another shop to have it secured.
Business response:
Thank you for your feedback! We're glad we could help with your service needs while traveling. We apologize for the oversight with the engine shield and appreciate you bringing this to our attention as we work to improve our service standards.
Fast and friendly service! Appreciate the care given!
Business response:
Thank you for the positive feedback! We're delighted you experienced fast and friendly service. Your satisfaction means a lot to us, and we look forward to serving you and your 2025 Subaru Crosstrek again!
Jordan was excellent in explaining all services.
Business response:
Thank you for the positive feedback about Jordan! We're delighted to hear he thoroughly explained all our services. Your comments about his excellent communication skills mean a great deal to us at Reliable Cars.
Fast, efficient service, and friendly personnel.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you experienced fast, efficient service with our friendly team. Your satisfaction means the world to us, and we look forward to serving you again!
People are good, service was good as always. I don't have a negative response.
Business response:
We are overjoyed to hear about your positive experience with our team and service quality. Your satisfaction means everything to us, and we truly appreciate customers like you who take the time to share their feedback. It's wonderful to know that our people and service continue to meet your expectations. Thank you for choosing Reliable Cars and for being such a valued customer.
I like a facility that is clean and organized when I initially arrive on site. When I observe a facility like Reliable Subaru, it's a measuring stick of what right looks like. Couple that with a customer focused service advisor (Kyle ) and staff. . . I know I'm in the right place to get my vehicle serviced.
Business response:
We are delighted to hear about your positive experience with our clean and organized facility. Your observation about our standards means a great deal to us, as maintaining an environment that reflects quality and professionalism is something we take seriously. It's wonderful to know that Kyle and our team provided you with the customer-focused service you deserve. We appreciate you choosing Reliable Cars for your vehicle service needs and look forward to continuing to meet your expectations.
I worked with 2 very experienced & knowledgeable Subaru gurus - Cindy helped me make my decision on which model I really wanted & she knew every detail on the specifics which supported my Consumer Reports research. She is totally awesome! Bryon helped me finalize my purchase when Cindy had a family emergency that required an absence. His patience & timely assistance helped me get my Subaru when I needed it. Both are highly recommended for anyone shopping for a new or pre-owned vehicle in Springfield area. And Thank you Cory ... read more
Business response:
Thank you for the wonderful review! We're thrilled that Cindy provided you with detailed model information that complemented your research, and that Bryon ensured a smooth purchase process despite the circumstances. We're also glad Cory helped you through the final paperwork efficiently. Your recommendation means everything to us, and we're so happy you found your perfect Subaru!
Reliable Cars has a 4.4 star rating with 3,060 reviews.
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.