This profile has been claimed by the business owner or representative.
Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent car care, plus shuttle service. Win-win!
Business response:
We are overjoyed to hear about your positive experience with our vehicle maintenance services and transportation assistance. Your feedback about the quality care we provided for your vehicle means so much to our team. We understand how valuable it is to have convenient shuttle options while your car is being serviced, and we're thrilled that this added convenience made your visit even better. Thank you for taking the time to share your wonderful experience. We truly appreciate customers like you and look forward to continuin... read more
Courteous, professional, caring.
Business response:
Thank you for sharing your wonderful feedback about your experience. We are truly grateful to hear that you found our team to be courteous and professional while showing genuine care throughout your visit. Your kind words mean so much to us and reflect the values we strive to uphold every day. We appreciate you taking the time to recognize the quality service you received, and we look forward to continuing to serve you and your vehicle with the same level of dedication in the future.
Great customer service, professional, and quick service
Business response:
We genuinely admire your feedback about our customer service and professionalism. It means so much to hear that you found our team professional and that we were able to provide you with quick service. Your positive experience reflects exactly what we strive to deliver to every customer who visits Reliable Cars. Thank you for taking the time to share your experience with us.
Fixed the issues and keep us informed.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Knowing that we successfully resolved your concerns and maintained clear communication throughout the process means everything to us at Reliable Cars. Your feedback reinforces our commitment to keeping customers well-informed while addressing their vehicle needs effectively. We truly value customers like you who take the time to share their experiences, and we look forward to serving you again in the future.
The service was done quickly, the waiting room was comfortable clean and well stocked with snacks, coffee and water.
Business response:
Thank you immensely for taking the time to share your experience with us. We are happy to hear that our team was able to complete your service efficiently while ensuring you had a pleasant wait. It means a lot to know that you found our waiting area comfortable and appreciated the refreshments we provide. Your feedback about the cleanliness and amenities helps us understand what matters most to our customers. We truly value having you as part of the Reliable Cars family and look forward to serving you again in the future.
Professional service while waiting in a nice waiting area. The costs of general service are fairly high though.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service professional and appreciated our comfortable waiting area. We work hard to create a welcoming environment for all our customers while they wait. We understand your concern about service pricing, and we strive to provide value that matches the quality of our work. Your feedback helps us continue improving, and we truly appreciate you choosing Reliable Cars for your automotive needs.
Appointment time wasn't respected, i have to wait extra 2 hours at the dealership.
Business response:
Your concerns are noted regarding the extended wait time during your recent visit. We understand your frustration, as this is certainly not the experience we strive to provide our customers. We are working to improve our scheduling processes to ensure more accurate time estimates moving forward. To discuss this matter further, please contact Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com.
Got me in and everything was done in time.
Business response:
We are happy to hear that we could accommodate your schedule and complete everything within your expected timeframe. Your positive experience with our efficient service means a great deal to us at Reliable Cars. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Great service Jonathan made sure everything was done right and on time.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful to know that everything was handled properly and completed within your expected timeframe. Your feedback about receiving excellent service means a great deal to us at Reliable Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,518 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.