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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service writer Ryan was great
Business response:
Thank you for your review and for taking the time to share your experience with us. We're delighted to hear that Ryan provided you with great assistance during your visit. We strive to ensure every customer feels well taken care of, and it's wonderful to know that we met your expectations. We appreciate your trust in us and look forward to serving you again in the future.
It was fast and the assistance was friendly.
Business response:
We are thrilled to hear about your positive experience with our quick service and friendly team. Your feedback about the fast assistance and welcoming support means so much to us at Reliable Cars. We work hard to make every interaction smooth and pleasant for our customers. Thank you for taking the time to share your experience - it truly makes our day to know we met your expectations.
The service was performed without delays and as expected. The service rep was excellent to work with during the process. Much better experience than in the past couple years.
Business response:
We are ecstatic to hear that your service experience met your expectations without any delays. It's wonderful to know that our service representative provided excellent support throughout the entire process. We're especially pleased that this visit was a significant improvement compared to your previous experiences over the past couple of years. Your satisfaction means everything to us, and we're committed to consistently delivering the quality service you deserve. Thank you for taking the time to share your positive experie... read more
It was a friendly and quick service.
Business response:
Thank you for taking the time to share your experience with Reliable Cars. Your positive feedback about our friendly and quick service means a great deal to us. We strive to provide efficient service while maintaining a welcoming atmosphere for all our customers. It's wonderful to know that we were able to deliver exactly what you were looking for during your visit. We appreciate your business and look forward to serving you again in the future.
The mechanics made a video of their maintenance check up. The service writer was very thorough and professional.
Business response:
We are delighted to hear about your positive experience with our team. We take pride in providing transparent service that keeps our customers informed every step of the way. Thank you for trusting Reliable Cars with your vehicle's care and for taking the time to share your experience with others.
Kept me updated on what was wrong, how long it would take to fix it, and how much it would cost.
Business response:
Your positive feedback means so much to us. We understand how important clear communication is when it comes to vehicle repairs, and we're pleased that we kept you well-informed throughout the entire process. Thank you for recognizing our commitment to transparency and keeping you in the loop every step of the way.
I was surprised to be told I needed new tires this winter when I had recently purchased tires and they had less than15,000 miles on them. I question things that are recommended especially when I know they have recently been done.
Business response:
We are sorry to hear that you feel this way about the service recommendation. If you would like to discuss this further or have additional questions about the tire assessment, please feel free to contact Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com so we can provide more clarity on the recommendation.
Took care of my vehicle when it was needed
Business response:
Thank you for taking the time to share your experience with us. We're pleased to hear that we were able to provide the care your vehicle needed when you required our services. Your trust in Reliable Cars means a great deal to us, and we're glad we could be there for you. We look forward to continuing to serve you and your automotive needs in the future.
Always good work and waiting room is nice
Business response:
We are delighted to hear that you consistently receive quality service and find our waiting area comfortable. Your feedback about our work quality means so much to us at Reliable Cars. It's wonderful to know that we've created a welcoming environment where you feel comfortable during your visits. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the excellent service you've come to expect.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,597 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 6:00 p.m.