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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I keep getting update app but isn't an update not sure what's going on this is the fist time using this app
Overpriced for rent pay - 80
Business response:
Thank you for your feedback! RentRedi aims to keep costs low — just a $1 ACH bank transfer fee per rent payment. No hidden fees or markups. We’d be happy to review your experience and make sure everything’s clear.
Overpriced
Business response:
Thank you for your feedback! RentRedi aims to keep costs low — just a $1 ACH bank transfer fee per rent payment. No hidden fees or markups. We’d be happy to review your experience and make sure everything’s clear.
These people should be sued. No option to password protect payment or even the app at all. Zero security. It has a pop-up ad for their insurance every single time that has a "never show again" option, and it shows every time anyway for a year. The scummiest app in existence. The support responses here are disgusting, too. Just because you have Plaid doesn't mean your app is secure or good lmao. It literally just means they process the payment. The worst in every regard.
Business response:
We want to clarify that your account is password-protected for each login. For security purposes, the logout button is in the top-left of the home page. Additionally, your payment information is encrypted in the system and cannot be accessed even when you're logged in. Please give us a call so we can assist. support@rentredi.com (646) 741-9393
no help with your problem landlord doesn't call back post your payment on the date you don't get paid
Business response:
We're sorry to hear you're having trouble contacting your landlord. Our system offers two-way chat to help with communication, but RentRedi can't make changes to your rent due date. We recommend reaching out to your landlord. If we can assist with that, please contact our support team. support@rentredi.com (646) 741-9393
Wont let me aet up payment options, wont let me pay rent. Its due today. I keep clicking it tonset up, nothing happens.
Business response:
Hi Joel, That's definitely odd, and we want to work with you to make it right. Please reach out to our support team so we can take care of this! support@rentredi.com (646) 741-9393
won't even download past 63 % so no stars
Business response:
Hi William, It sounds like there may not be enough storage space on your device to house the app. You have the option to use the tenant web portal on mobile or desktop at tenant.rentredi.com. If we can assist in any way, please reach out to our support team. support@rentredi.com (646) 741-9393
Please allow your app to run on non-stock android OS. I run GrapheneOS which passes the basic integrity tests for google play store. I cannot use your app if I am using GrapheneOS, a very security conscious operating system for mobile android devices.
Business response:
Hi there Andy, Our Mobile Development team is requesting any error messages or data from GrapheneOS associated with your access, so they can take next steps. Please reach out to our support team, and request a supervisor, so we can work with you! support@rentredi.com (646) 741-9393
app is useless for maintenance requests. all it does is load and never goes any further. which is the sole reason I even have this app as its the only way my slumlord will take maintenance requests.
Business response:
Hi! Our maintenance allows tenants, landlords, and their contractors to coordinate resolving repair requests. If you're experiencing continual loading, we have updated our app, and you may need to access the latest version. If the issue persists, please reach out to our support team, so we can work with you! support@rentredi.com (646) 741-9393
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,499 reviews.
When is RentRedi open?
RentRedi is closed now. It will open on Monday at 9:00 a.m.