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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Keep raising your fees at a point in time that rent itself is ridiculous.
Business response:
Hi Mark! RentRedi hasn't raised our processing fees. That being said, we recommend using ACH, as the fee is only $1!
This is the worst written app I've ever used. It tries to force you to auto pay no options for mail in or local drop also tries to sell you renters insurance even if you already have it! Total JUNK!
Business response:
Hi Jim! Thanks for this feedback. If you'd like, you can use our partnership with Chime to deposit cash at more than +90,000 locations and then submit the payment through RentRedi. You can also mark the renters insurance as already insured or click the "X" so the notification doesn't appear anymore. We will use your feedback to improve the app.
Quadruple the charge for a quarter of the functionality. Also, can't upload PDFs (what year is it?) And uses PLAID in lieu of ACH. Functionality and security nightmare.
Every month I have issues with this app when trying to pay rent. This month it says I don't live anywhere! I've lived in the same house for 6 years. The app will not pull up my payment record or where I submit my rent payment. So sick of these problems EVERY MONTH!!
Business response:
Hi Jennifer! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at team@rentredi.com. Thank you.
I can’t even download it. It keeps popping up an old phone I used and won’t let me download it to the phone I’m on!
Business response:
Hi Tina! Can you please reach out to our chat support using the blue chat button on our website? We are happy to help you troubleshoot any issues you might be experiencing!
This is scam so landlords and the company that runs this app can take money for every other little click in the form of 'convenience' fees. I should not be forced to use this scam app to pay my rent.
Business response:
Hi there! Thank you for this feedback. Our payment processor, not RentRedi or landlords, determines payment processing fees. We recommend using the ACH option, which is only a $1 processing fee. Please let us know if there's anything else we can do to improve your experience, we are happy to help. Thanks again for this feedback. We appreciate it.
VERY buggy. Even something simple like clicking "next" while viewing a document is difficult because the support request chat box almost entirely covers it.
This app is so bad. A frustrating 2 days to get it too work.
Business response:
Hi Michael! We strive to provide the best experience possible, and we're sorry we didn't live up to that. Hopefully, you were able to get set up. But, if not, please don't hesitate to let us know and we will be more than happy to help! If there's anything we can do to improve your experience, please let us know.
used for 5min. took my money upfront then as soon as I added my landlord properties the app keep spinning ...messaged support and they ghosted me..Friday at 3pm...so I'll c what's up monday.
Business response:
Hi there! This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.7 star rating with 1,599 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.