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Renu Jutla of Mutual of Omaha Mortgage

4.5

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Location details

1 22nd St, Suite 401, Lombard, IL, 60148, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5478 reviews
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Anna P.'s profile image
Anna P. 

Verified by Mutual of Omaha Mortgage

4 years ago

we were lied to, told we were getting one rate but agent failed to lock in rate, we ended up having to buy rate down and still more than originally quoted. we were told it would appear on our statement of 1/21 which it didn't and by then to much time invested to cancel and get another lender. 

Robert A.'s profile image
Robert A. 

Verified by Mutual of Omaha Mortgage

4 years ago

Too many emails for information, drove me crazy during an extremely busy Holiday season working at an airport. 

Robert H.'s profile image
Robert H. 

Verified by Mutual of Omaha Mortgage

4 years ago

Renu was great, and followed through quickly with responses made to her. However, there was more closing confusion than we expected. First because the loan did not close December 15th as expected, we made a final December payment on the loan, which should have increased our home equity by at least $800+ resulting in a lower payoff for PenFed. Though updated figures were provided by us from PenFed, they weren't included in the closing package. Next PenFed created chaos by falsely indicating to us that our student loans had b... read more

Judith E.'s profile image
Judith E. 

Verified by Mutual of Omaha Mortgage

4 years ago

I was told one price and then charged another. Sam never got back to us!! 

Suzan B.'s profile image
Suzan B. 

Verified by Mutual of Omaha Mortgage

4 years ago

The paperwork was changed and kinda hoped for better final interest rate. And the closing cost went from 10,000 to 15,000. 

Chase A.'s profile image
Chase A. 

Verified by Mutual of Omaha Mortgage

4 years ago

There’s many reasons why my experience was unpleasant. I was told that closing wouldn’t get pushed back and that everyone has what they needed. Another reason my experience was unpleasant is that I never received phone calls or emails back in a timely manner. The house buying experience has been everything but smooth, and put a bad taste in my mouth about ever buying a house again. 

John P.'s profile image
John P. 

Verified by Mutual of Omaha Mortgage

4 years ago

Treat people like people not just a number or someone you're going to make money from. Answer questions and the phone. Have respect for people and treat them with dignity. If someone doesn't understand something explain it to them don't be snappy and indignant. 

Sandra P.'s profile image
Sandra P. 

Verified by Mutual of Omaha Mortgage

4 years ago

Better communication and faster turnaround. 

Barry K.'s profile image
Barry K. 

Verified by Mutual of Omaha Mortgage

5 years ago

We were notified of the progress of our loan. We are pleased 

Frequently asked questions about Renu Jutla of Mutual of Omaha Mortgage

How is Renu Jutla of Mutual of Omaha Mortgage rated?

Renu Jutla of Mutual of Omaha Mortgage has a 4.5 star rating with 478 reviews. 

When is Renu Jutla of Mutual of Omaha Mortgage open?

Renu Jutla of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.