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Richard's Total Backyard Solutions

4.8

About this business

Since 1987, Richard's Total Backyard Solutions is a unique pool builder in the greater Houston area, as we have everything you could ever want for your backyard paradise. (That’s why we’re called “Total Backyard Solutions”!) Our 10,000 sq. ft. the showroom has the latest kitchen, bathroom and outdoor trends that other pool companies would not even consider. We offer our clients a full-service in-house consultation experience where they can see, touch, hear and test out anything and everything they des... read more

Location details

1701 S Texas 6, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.81,603 reviews
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Kenneth Mungle's profile image
Kenneth Mungle 
8 years ago

ATTENTION !!! ATTENTION!!!! ATTENTION!!!! ATTENTION!!! ATTENTION!!!! WELL......... it is the 4th of July again.....(we missed last year due to Richards construction running behind also) and we still cant use our grill because the exhaust fan does not evacuate the smoke as it should and you cant stay inside to cook because the smoke kills your eyes, then the water features STILL are not working properly (2 water/fire bowls and only 1 has a trickle of water), AND the fire will NOT ignite!!!! We spent $600,000 on a back yard ... read more

Joey Ramone's profile image
Joey Ramone 
9 years ago

Worst customer service ever. Their building managers never show up to check the poor job done by subcontractors. Do not hire the, 

Angie Balla's profile image
Angie Balla 
10 years ago

Poor workmanship, poor execution, poor sense of urgency. Would not recommend. Why they opened another location if they can't handle the jobs they currently have. 

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Ed Flavin 
11 years ago

Having to wait a week or more for warranty service is unacceptable. Any recommendation from staff is asking you to spend money so they have a reason to wait longer to service you, the customer. They have 1 technician in service...how is this possible? 

Frequently asked questions about Richard's Total Backyard Solutions

How is Richard's Total Backyard Solutions rated?

Richard's Total Backyard Solutions has a 4.8 star rating with 1,603 reviews. 

When is Richard's Total Backyard Solutions open?

Richard's Total Backyard Solutions is closed now. It will open tomorrow at 9:00 a.m.