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Richard's Total Backyard Solutions
- Contractors
- Houston, TX
About this business
Since 1987, Richard's Total Backyard Solutions is a unique pool builder in the greater Houston area, as we have everything you could ever want for your backyard paradise. (That’s why we’re called “Total Backyard Solutions”!) Our 10,000 sq. ft. the showroom has the latest kitchen, bathroom and outdoor trends that other pool companies would not even consider. We offer our clients a full-service in-house consultation experience where they can see, touch, hear and test out anything and everything they des... read more
Location details
1701 S Texas 6, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedAfter moving to the area I reached out to check prices on pool chemicals. During my short conversation with April Johnson I learned that I may not have to settle for the crappy pool in the rent to own. I do have options. With her product knowledge I now have food for thought down the road. Thank you April. You have given us a new way to look at this. 5 stars in our book.
Business response:
Thank you so much for this amazing review! April & the team appreciate it.
Just want to thank Kristen Barrow @ Richard's Total Backyard for all her help, knowledge and professionalism. She went out of her way in helping us decide what accessories and colors best matched our jacuzzi. Even went into great detail on some of the hottub operations. She follows through on everything she says she's gonna do which is very important factor when making this large of a purchase. She's always bubbly and has a great personality. Thanks for just being you! Lydia R Rodriguez
Business response:
Thanks Lydia for your support and business all of these years! We are truly grateful to be a part of your wellness journey and our team is always here whenever you need us. Thank you again for this amazing review!
Shout out to Chris for helping us select and purchase the perfect hot tub for our add on to our back yard. Shout out also to Kristen for the smooth delivery process and after purchase needs.
Business response:
Thanks Michael for your review! Glad our team took great care of you throughout process and we are always here for you whenever you need us. Best, Cristina
Amazing company!! From the day we walked into the show room and spoke with Barry who designed exactly what I wanted and asked for, to the contractor Jacob always keeping us informed and answering all my texts and questions to Kyle the pool school guy who walked me through everything and even helped me with questions after the fact. I have nothing bad to say about this company or people! I couldn’t be more happy with our pool and how quickly and efficiently everything was done! Thank you Richards Pools for making our dream be... read more
Business response:
Hi Katie! Thank you so much for your review and glad our team to great care of you from start to finish. Our team is always here for you whenever you need us. We appreciate your business and support! Best, Cristina
A couple of years ago when Richard's put my pool in I beat them up pretty bad. At that point Stacy got involved and got all of my issues squared away. Since then, any time I've needed service they have been exceptional. Paula is a ROCKSTAR. She communicates well and frequently. When she tells you something is going to happen. It happens. I will always give kudos when they are due. The Richard's team has turned this customer around. Tony C.
Business response:
Hi Tony, Thank you for giving us the opportunity over the years to make things right for you with Stacey, Paula, and the team. We appreciate your feedback and thank you for your review. Mrs. Paula will love it. We are here for you whenever you need us. Best, Cristina
Kristin Barrow was extremely helpful in solving our cover problem. She even went above and beyond to help us get a loaner cover so we can enjoy out hot tub during the season while we are waiting for our new cover to come in. Highly recommend Richard's, especially because of the great customer service we received from Kristin.
Business response:
Hi Charla, Thanks for your feedback on working with Kristen! She will appreciate this comment & review. Let us know if there is anything else we can help you with. Best, Cristina
The showroom is amazing!!! The employees are knowledgeable and friendly!!! They have everything for the backyard!!! It’s difficult to narrow it down!!!!
Business response:
Thank you for sharing this! Best, Cristina
Very helpful, great customer service from Kristen Barrow!!
Business response:
Hi Mike & Debbie, Thank you for your review, and glad Kristen was able to get you taken care of. We are here for you whenever you need us. Best, Cristina
Great experience with them! Kristen Barrow is very friendly and knowledgeable. She answers emails very quickly!! Great service!
Business response:
Hi Cassie, Thank you for your review and glad Kristen was able to get you taken care of. We are here for you whenever you need us. Best, Cristina
Frequently asked questions about Richard's Total Backyard Solutions
How is Richard's Total Backyard Solutions rated?
Richard's Total Backyard Solutions has a 5 star rating with 1,265 reviews.
When is Richard's Total Backyard Solutions open?
Richard's Total Backyard Solutions is closed now. It will open at 9:00 a.m.