This profile has been claimed by the business owner or representative.
Richard's Total Backyard Solutions
- Contractors
- Houston, TX
About this business
Since 1987, Richard's Total Backyard Solutions is a unique pool builder in the greater Houston area, as we have everything you could ever want for your backyard paradise. (That’s why we’re called “Total Backyard Solutions”!) Our 10,000 sq. ft. the showroom has the latest kitchen, bathroom and outdoor trends that other pool companies would not even consider. We offer our clients a full-service in-house consultation experience where they can see, touch, hear and test out anything and everything they des... read more
Location details
1701 S Texas 6, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedPurchased a hot tub from Corey in the Spring store. He couldn’t have been easier to deal with. Ricardo and David delivered our spa and explained everything thoroughly. One week later, I had questions about the chemicals and went to the store. Jenna was so nice and answered all my questions. Nice folks and great product.
Business response:
Hi Martha! Thank you for the feedback and for sharing your experience working with us at our Spring location and our delivery team. Welcome to the RTBS Family, we are here for you whenever you need us. Happy Hot Tubbin' Best, Cristina
We got our hot tub from Richard’s at the beginning of April and have loved it! Installation went easy and guys were very professional. Bryan and David took care of getting things just right for us. We had an issue a couple of weeks later and Bryan came out and handled it easily. When you pay for quality, you get quality!
Business response:
Hi Michael! Thank you for the feedback and for sharing your experience working with us and our delivery team. Glad Bryan was able to get you properly taken care of. Welcome to the RTBS Family, we are here for you whenever you need us. Happy Hot Tubbin' Best, Cristina
I could not be happier with the service I received from the Spring location. Purchased a hot tub that have I have been wanting for awhile! I checked out a couple of places and ended up here. Jenna was a absolute pleasure to work with! She listened to what I wanted and what would work for me and that is what I got. Even though the delivery time was a bit late from appointed time I also received great customer service from the delivery guys. They made sure they took to time to set the hot tub up exactly as I wanted it ... read more
Business response:
Hi Shirley! Thank you so much for sharing your experience with our Spring showroom and our rock star team! You are going to love this hot tub for many many years! Best, Cristina
Richard’s has awesome customer service. They were great when they installed our pool and they’re always great about taking care of our pool. Bryan and Angel came out today and fixed our pump in no time. I never have to worry about price or quality. They’re always very nice and professional.
Business response:
Thanks Tricia for the feedback of working with Bryan & Angel. We are always here for you whenever you need us! Best, Cristina
very happy with the new hot tub!
Business response:
Hi Angelya, Congrats on the delivery of your new Hot Spring Spas! You are going to love it. Happy Hot Tubbin' Best, Cristina
Kristen, I wanted to let you know, David and Ricardo have lived up to the high expectations I have come to expect from every team member at Richards Backyard Solutions. Professional, knowledgeable, friendly and thorough. Just like everyone else that you've sent out this way. Things are looking and working great. I realize many people are eager to throw a tantrum when a worker bends a blade of grass in the wrong direction, so I thought I would would send you a positive message as well. Having worked with Innocence, Davi... read more
Business response:
Hi Matt and Tim! Thank you so much for the amazing feedback of Kristen, Chris and our delivery team. We appreciate your business and are here for you for many years to come. Happy Hot Tubbin'! Best, Cristina
I purchased a hot tub from Jenna. She was amazing extremely knowledgeable and not pushy. Excellent customer service. The delivery crew was amazing. David, Innocent and Brian were phenomenal. They were on time and respectful. Customer service was amazing. Extremely happy with my purchase and experience. Kristen was fabulous also!!
Business response:
Hi Sarahi! Congrats on your new hot tub. Glad Jenna & the delivery crew took great care of you. Welcome to the Richard's Family. We are here for you whenever you need us. Happy Hot Tubbin' Best, Cristina
We love our heated pool and spa, it's been awesome to have something fun & safe for the girls to do during the winter! Thank you Kristi for the amazing design. Stacey is everything you would want in a project mgr, we very much appreciated all that he did, communication and his word was golden.
Business response:
Hi Amanda! Thank you so much for the feedback and for sharing your experience. Glad Kristi, Stacey, and the team got your dream backyard built for you, Sean, and the kiddos to enjoy year-round. Welcome to the RTBS family. We are here for you whenever you need us. Best, Cristina
We are Extremely pleased and very satisfied with RTBS from start to finish. They are very professional and went above and beyond to get the job done. I'd like to thank Nick DeStefano for his vision and including our ideas to help create our backyard paradise. We met several other companies, however, Nick stood out with his great service and helped make what seemed overwhelming project so smooth.. From the start of "Dig Day", Bray Vincent has been AMAZING and kept in contact with us on the scheduling each and every week and h... read more
Business response:
Hi Frank! Thanks for the feedback and review. Nick, Bray, and our team loved working with you and building your dream backyard Staycation for you and your family to enjoy for many years to come. Thank you again for choosing to work with us and welcome to the RTBS Family. We are here for you whenever you need us. Best, Cristina
Frequently asked questions about Richard's Total Backyard Solutions
How is Richard's Total Backyard Solutions rated?
Richard's Total Backyard Solutions has a 5 star rating with 1,264 reviews.
When is Richard's Total Backyard Solutions open?
Richard's Total Backyard Solutions is open now. It will close at 6:00 p.m.