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Richard's Total Backyard Solutions
- Contractors
- Houston, TX
About this business
Since 1987, Richard's Total Backyard Solutions is a unique pool builder in the greater Houston area, as we have everything you could ever want for your backyard paradise. (That’s why we’re called “Total Backyard Solutions”!) Our 10,000 sq. ft. the showroom has the latest kitchen, bathroom and outdoor trends that other pool companies would not even consider. We offer our clients a full-service in-house consultation experience where they can see, touch, hear and test out anything and everything they des... read more
Location details
1701 S Texas 6, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedWe have had the pleasure of working with Chris in planning and purchasing a hot tub for our new home. He is very knowledgeable and has been extremely helpful in the process.
Business response:
Hi Steve! We appreciate your feedback and experience of working with our Wellness Consultant Chris. Congrats on your purchase! Welcome to the RTBS family. We are here for you whenever you need us. Best, Cristina
I was most impressed by their professionalism and keeping me informed about the process. The whole team worked well together and didn’t hesitate to answer all my questions.
Business response:
Hi Henry! We appreciate your feedback and experience of working with our company. Welcome to the RTBS family. We are here for you whenever you need us. Best, Cristina
I would like to acknowledge the great customer service we have gotten from Kristen Barrow. The delivery and set of our hot tub went very smoothly.Kristen gave us a follow up call to make sure we had a great delivery experience. Whenever we have had a question or concern about our hot tub Kristen immediately took care of us. I would also like to say a big thank you to Innocent and Ricardo for giving excellent customer service when they have come over to help us to service the hot tub.
Business response:
Hi Cara! We appreciate your feedback and happy to hear our Delivery Manager Kristen, Innocent & Ricardo have been able to get you taken care of with all of your spa needs. We thank you for your support and loyalty. We are always here for you whenever you need us. Happy Hot Tubbin' Best, Cristina
Our hot tub was purchased in 2020. Kristen was our project manager & still to date is my go-to person for everything: from asking questions about spa operation to ordering chemicals. She is quick to respond & a very nice person with whom to work. Always a pleasure talking to her & getting quick solutions/ answers.
Business response:
Hi Carolyn, We appreciate your feedback and happy to hear our Delivery Manager Kristen has been able to get you taken care of with all of your spa needs. We thank you for your support and loyalty and are always here for you whenever you need us. Happy Hot Tubbin' Best, Cristina
My hot tub was purchased from Richards in 2007. The heater went out but these guys had the parts and fixed it!! I was amazed! They were very professional. It’s working like mew! Thank you all!!
Business response:
Hi Patricia! Wow-za congrats on owning your hot tub since 2007! Glad our service team were able to get you back up in running. We are always here for you whenever you need us. Best, Cristina
Our recent experience with Richard’s was great, primarily due to the exemplary customer service provided by Kristen Barrow and her entire delivery team. We also enjoyed working with Jenna, Jose and Juan. Thanks for everything!
Business response:
Hi Mike! Thanks for the feedback of working with our team! Glad, Jenna, Kristen, Jose and the delivery crew took great care of you and we welcome you to the RTBS family. We are here for you whenever you need us. Best, Cristina
I want to thank Paula N. for going above and beyond to get my hot tub cover replaced and I want to thank Kristen B. for helping with the follow up and delivery. Very thankful for both of them!!! I bought my hot springs grandee in 1999! And still hanging in there with different replacements, and still love my backyard from Richards TBS!!! (Hot tub with wrap around decking and flagstone patio, Beautiful!!) Thank you!!!
Business response:
Hi Margaret! Thank you for your feedback of working with our Rockstar gals Paula and Kristen. Glad these ladies were able to get your Hot Spring Spas replacement cover delivered and installed for you. We value your loyalty and business with for so many years. We are always here for you whenever you need us. Best, Cristina
Very helpful and dependable
Business response:
Hi Cindy! Thanks for the feedback and for allowing us to take care of you. Best, Cristina
Great Company Great Products
Business response:
Hi Tim! Thanks for the love and feedback. We are always here for you whenever you need us. Best, Cristina
Frequently asked questions about Richard's Total Backyard Solutions
How is Richard's Total Backyard Solutions rated?
Richard's Total Backyard Solutions has a 5 star rating with 1,349 reviews.
When is Richard's Total Backyard Solutions open?
Richard's Total Backyard Solutions is closed now. It will open at 9:00 a.m.