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Richard's Total Backyard Solutions

5.0

About this business

Since 1987, Richard's Total Backyard Solutions is a unique pool builder in the greater Houston area, as we have everything you could ever want for your backyard paradise. (That’s why we’re called “Total Backyard Solutions”!) Our 10,000 sq. ft. the showroom has the latest kitchen, bathroom and outdoor trends that other pool companies would not even consider. We offer our clients a full-service in-house consultation experience where they can see, touch, hear and test out anything and everything they des... read more

Location details

1701 S Texas 6, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
5.01,341 reviews
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Amanda McNabb Stokke's profile image
Amanda McNabb Stokke 
recommend  Recommended
4 years ago

We love our heated pool and spa, it's been awesome to have something fun & safe for the girls to do during the winter! Thank you Kristi for the amazing design. Stacey is everything you would want in a project mgr, we very much appreciated all that he did, communication and his word was golden. 

Business response:

Hi Amanda! Thank you so much for the feedback and for sharing your experience. Glad Kristi, Stacey, and the team got your dream backyard built for you, Sean, and the kiddos to enjoy year-round. Welcome to the RTBS family. We are here for you whenever you need us. Best, Cristina  

Frank Davis's profile image
Frank Davis 
recommend  Recommended
4 years ago

We are Extremely pleased and very satisfied with RTBS from start to finish. They are very professional and went above and beyond to get the job done. I'd like to thank Nick DeStefano for his vision and including our ideas to help create our backyard paradise. We met several other companies, however, Nick stood out with his great service and helped make what seemed overwhelming project so smooth.. From the start of "Dig Day", Bray Vincent has been AMAZING and kept in contact with us on the scheduling each and every week and h... read more

Business response:

Hi Frank! Thanks for the feedback and review. Nick, Bray, and our team loved working with you and building your dream backyard Staycation for you and your family to enjoy for many years to come. Thank you again for choosing to work with us and welcome to the RTBS Family. We are here for you whenever you need us. Best, Cristina  

Cynthia Kersting Ruff's profile image
Cynthia Kersting Ruff 
recommend  Recommended
4 years ago

Prompt delivery and great service. Bryan explained everything thoroughly. Overall the company kept us well informed about delivery, and was very easy to work with. 

Business response:

Hi Cynthia! Wonderful! Thank you for the feedback. We are here for you whenever you need us, welcome to the RTBS Family. Happy Hot Tubbin'. Best, Cristina  

Chigozia Ochiobi's profile image
Chigozia Ochiobi 
recommend  Recommended
4 years ago

☺ Great hot tubs & delivery team! 

Micaela Vergara's profile image
Micaela Vergara 
recommend  Recommended
4 years ago

Great service and attention to detail. Bryan and Cristian were great at explaining everything and handling everything with care. Very happy with the service! 

Business response:

Hi Micaela! That's awesome! Thank you for the amazing review of our delivery crew and happy hot tubin'! Best, Cristina  

Terry Halliday's profile image
Terry Halliday 
recommend  Recommended
4 years ago

We made a decision to proceed with installation of a pool not only during the summer of 2020 but also during COVID when everyone else had the same idea! I am sure the process was a bit slower than in a normal year due to that. Once our project manager Bray Vincent started the mark-out and excavation, he diligently made something happen every week! We knew from friends that the process of putting in a pool was stressful and very disruptive but Bray exceeded our expectations in scheduling progress every week and responding ... read more

Business response:

Hi Terry! Thank you so much for the feedback and amazing review of Bray and the team! Bray is one of a kind and we love his hard work and dedication to our clients. We appreciate you guys working with us this summer as we did our very best to keep things moving along during the summer rush and pandemic. We are here for you whenever you need us. Best, Cristina  

Paige Laufer's profile image
Paige Laufer 
recommend  Recommended
4 years ago

We had a very positive experience with Richard’s pools. From the start with our pool designer Kristi, who listened to what we wanted, and work with us to get exactly what we wanted! Construction meeting with Stacy answered any and all questions we had as we went completely through the contract. Lots of selections for the finishes in our price range! Bray, our project manager, was fantastic. Great -Constant communication on timeline and very visible at our sight. All the crews were awesome and cleaned up the yard before th... read more

Business response:

Hi Laufer Family, Thank you so much for the feedback and amazing review of Kristi, Bray, and the team! We appreciate you guys working with us this summer as we did our very best to keep things moving along during the summer rush and pandemic. What a gorgeous pool and firepit! Welcome to the RTBS family. We are here for you whenever you need us. Best, Cristina  

Kaseam Ali Wallace's profile image
Kaseam Ali Wallace 
recommend  Recommended
4 years ago

Kristen Barrow is very customer oriented. She does her very best to put the customer first. I highly recommend establishing a business relationship with Kristen as your go-to person at Richard’s. 

Business response:

Hi Mr. Wallace, Thank you for the amazing review and happy Kristen got you taken care of. We love your backyard project and welcome you to the RTBS Family! We are here for you whenever you need us. Best, Cristina  

Susan Baumgart Glithero's profile image
Susan Baumgart Glithero 
recommend  Recommended
4 years ago

Paula always takes good and fast care for us!!! About 10 yrs now plus Angel!!! 

Business response:

Hi Susan! So wonderful to hear and happy to be working with you for so many years! Thank you for your loyalty and business. We are here for you whenever you need us. Best, Cristina  

Frequently asked questions about Richard's Total Backyard Solutions

How is Richard's Total Backyard Solutions rated?

Richard's Total Backyard Solutions has a 5 star rating with 1,341 reviews. 

When is Richard's Total Backyard Solutions open?

Richard's Total Backyard Solutions is closed now. It will open at 9:00 a.m.