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Rick's Automotive
- Automotive
- Springfield, MO
About this business
Location details
2121 S Campbell Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommended
Superb service, wonderful people. They've always taken care of me, and recently went above and beyond to change a stubborn headlight (having to remove the entire assembly and air box) in their PARKING LOT in 30 degree weather to get me back on the road and out of ticket danger before the holiday! On top of that, they charged me under the original estimate. I'm impressed.
Am short of words for the amazing profit you helped me earn in just a week, am so sorry I doubted at the beginning, Mrs Petra Louis it was because of my past experience so I didn't know who to trust, I invested $500 and earned $6,900 in just one week, and kept on investing more, today I am financially successful, you can contact her WhatsApp:+14803822178 Email:petralouis144@gmail.com I advice you shouldn't hesitate to give her a trial.
I had an appointment scheduled to get my van worked on for the 25th, it had been planned quite a bit in advance yet when i called to confirm it they had it marked as August 25th not July and every time i talked to someone there they were downright rude and disrespectful towards me. anyways i was able to get a family member that was willing to repair what needed done for me and had a LOT of personal things going on. well i woke up this morning (7/25) and my van was not in front of my house, my roommate then called the shop to... read more
Business response:
Jenn There appears to be a substantial amount of confusion in regards to your statements, so I will respond as presented. First of all the issue of having the vehicle towed in to our shop was between you and the towing company. Your initial appointment was scheduled via email for July 25 (not August). The only verbal communication with you was after you had scheduled online. Your email request stated that sparks were coming from under the vehicle, to say the least this was quite concerning to our staff and because of that ... read more
they could not overcharge by $780 and 3 weeks later still not refund our money
Business response:
Richard, we have been trying to reach out to see if you pending charge has been removed yet or not. Let us know. Thank you.
So my son took his truck to Rick's Automotive on South Campbell here in Springfield, just for a state inspection. They told him it would take $3000 plus dollars worth of repairs for it to pass. We took to two other shops for 2nd opinions(just to be sure the first one didn't overlook something). A $10.00 brake light later and he passed inspection. Neither shop could find any of the things wrong that Rick's Automotive claimed.
Business response:
David, there must have been a miscommunication with your son's truck. We had his 1994 Ford Ranger in for a full vehicle maintenance inspection. The $3000 quote was to get his vehicle into top running shape needing various maintenance items. We did talk to your son regarding the following items that would fail a state inspection the excessive play in his ball joints being out of specification and brake hoses where swollen and the polyester chords where showing. To repair these 2 items would not be very expensive and would hav... read more
I went to another shop in town Saturday to get my oil changed & asked them to check out a "noise" in the front end of my car. I was given an estimate of $1200 to fix said noise & "other issues". Today, I took my car to Rick's Automotive to get their opinion. I left spending a total of $145 & this issue completely fixed. Moral of the story...ALWAYS get a second opinion! Also a BIG shoutout to Eric for all of his help today!
Business response:
Kimberly, thank you for the recommendation. We are happy to hear that we got your vehicle repaired much more inexpensive than quoted by another facility. Thanks again!
Frequently asked questions about Rick's Automotive
How is Rick's Automotive rated?
Rick's Automotive has a 4.7 star rating with 1,424 reviews.
When is Rick's Automotive open?
Rick's Automotive is open now. It will close at 5:30 p.m.