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Rick's Automotive

4.7

About this business

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.71,502 reviews
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Ken Rutherford's profile image
Ken Rutherford 
recommend  Recommended
8 years ago

My family and I lived in Springfield for nine years (2000-2009) and we took our vehicles to Rick's for work. We always found the service staff first class-individuals with equally first class work and service. This past week, two of my kids and I were passing through Springfield visiting friends, and our suburban dashboard lights went off like the fourth of July, and clanking sound. I tried to make on-line reservation but Rick's all booked up for next few days, so I called and reached Service Advisor Keith, who remembered me... read more

Charles Lingerfelt's profile image
Charles Lingerfelt 
recommend  Recommended
8 years ago

I was recently stranded in Springfield with a dead battery, no alternator, and if they hadn't caught it, a leaking radiator. They could have easily told me that it would be a day or two to get the parts to fix my car, but they were able to get it done the same day, giving me the ability to get home safely. Thanks, guys! 

Estel Wise's profile image
Estel Wise 
recommend  Recommended
8 years ago

I am a mechanic myself, so I usually work on my own vehicles unless it takes specialized equipment don't have like recovering and charging a A/C system properly. While sitting in the lobby waiting for my repair I was listening to how they treated their customers, and not once did they try to upsell anyone which was refreshing to hear. When they spoke with me they were honest and didn't try to go all out on the repairs when they could have easily. I will also mention I know Springfield school teacher, and she told me Rick's ... read more

Billy Ray Abshire's profile image
Billy Ray Abshire 
recommend  Recommended
8 years ago
Kristy Wolfe Taylor's profile image
Kristy Wolfe Taylor 
8 years ago

The staff at Rick's are incredible! They keep my Jeep Wrangler on (and off!) the road! 

Philip Heintzelman's profile image
Philip Heintzelman 
9 years ago

So glad our Son found you! We do not live in Springfield but our Son is a full time student. He noticed a problem with the brakes and thankfully he drove over to Ricks Automotive. Keith fully explained and emailed an estimate for repairs. Keith mentioned an antifreeze leak could be the water pump. We feel like the Toyota is in tip top condition because of Keith's suggestions. The estimate was right on target � We appreciate the Warranty on parts and labor. We will be back 

Connor English's profile image
Connor English 
recommend  Recommended
9 years ago

Incredible customer service and very generous/knowledgeable quotes and tips! 

Amber Keller's profile image
Amber Keller 
recommend  Recommended
9 years ago

EVERYONE is so helpful, kind and make you feel very important. Awesome customer service! I came in with a few problems and they fixed everything I needed. If they are unable they find ways to help you find the answers you need! They do an awesome job! Hands down the best place in town to get your car worked on. I appreciate everything they have done to help me with getting my car back in place. I've worked with Micah and many others. They are always friendly and take good care of their customers! 

Walt Rose's profile image
Walt Rose 
recommend  Recommended
9 years ago

I would like to tell you all that if you need automotive service with excellent, courteous, and professional service Rick's Automotive Service is your destination. Over the years I have had some major work on my vehicles and Rick's friendly and professional staff has always done me justice. They do your repair with quality parts have high industry certification. Your getting what you need with recommendations for better performance. I've never been pressured to do unnecessary work. One of my vehicles is reaching 250k mil... read more

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.7 star rating with 1,502 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open tomorrow at 7:30 a.m.