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1150 Dublin Rd, Columbus, OH, 43215, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Excellent experience all around.. from the showroom, measurement appointment, quote, payment procedure, to installation! Highly recommend.
Business response:
Wendy Butts, your positive words mean a lot to us—thanks for letting us help with your flooring needs. Thanks again, RiteRug Flooring & Carpet - Grandview
There was more than a month delay in getting the carpet. When it finally arrived the installation was set quickly. The installers seemed to do a good job. They spent 5 hours installing the carpet in 3 bedrooms. They did a good job cleaning up though we still are finding carpet nails throughout our condo. My 4 out 5 is due to two things 1) we paid for the entire carpet and installation up front. That gives us very little recourse. 2) any problem with the installation according to the contract has to be taken up with th... read more
Business response:
George & Pam Glazier, knowing you had a great experience makes our day! Thank you for your trust. Thanks again, RiteRug Flooring & Carpet - Grandview
I was very happy from my first encounter with Brock! He presented himself and the company very well! I was happy I chose RiteRug. The team that came to my home to lay the carpet were the best ! I was very happy with everything!
Business response:
Thank you, Sally Page! We’re happy your flooring experience was such a positive one. Thanks again, RiteRug Flooring & Carpet - Grandview
Your crew did a great job. They worked very quickly and cleaned up thoroughly when they were done.
Business response:
We love hearing this, Richard Klomparens! We truly appreciate your business and kind feedback. Thanks again, RiteRug Flooring & Carpet - Grandview
Sales person was knowledgeable but very poor at doing what he said he would do when he said he would do it. On the day of the carpet install, they installed the wrong carpet due to an error on the sales person. He entered the wrong carpet. While rite rug did make it right, it took days for us to see any paperwork referring to the corrections.
Business response:
We take all feedback seriously about the installation error and delays. We appreciate your patience while we made it right.
The sales rep was wonderful. Took his time to explain and allow me to make decisions. Great communication. I replaced downstairs hard flooring and upstairs carpet. I love the hard floor. It looks amazing. The quality is good. The crews for both the hard floor and the carpet were hard working and polite. They cleaned up great! As for the quality of the carpet and/or the pad upstairs, I'm a little disappointed. I didn't want to spend a ton since we will move in less than five years, but it shows. Maybe it's the pad... read more
Business response:
Hi Laura, thank you for sharing your feedback. We’re glad you had a great experience with our sales rep and install crew. We understand and apologize that the carpet and pad may feel different than expected, but we’re happy it turned out better than before. Thank you again for choosing RiteRug Flooring!
The sales guy was at my place for the consultation the same day, and he was very professional and efficient. He got back to me with an easy-to-accept quote document quickly. The installers were very professional, and still friendly. They were finished the job in no time flat, and it's solid work. I initially thought they would be the premium-priced option, but they were very reasonable, and they provided a lot of value. I will definitely recommend Rite Rug.
Business response:
We are thrilled that you had a great experience, Blake Sparkes! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Grandview customercare@riterug.com 1-888-250-9983
From beginning to end, Rite Rug exceeded every expectation I had. The entire experience was seamless and truly impressive. The salesperson, Brock, came to my home and was not only knowledgeable but also incredibly thoughtful with his suggestions. He actually helped - which is something I don't often say about sales visits. The installation crew was just as exceptional. They were meticulous about every detail, carried in materials without leaving a single mark on my walls, and their workmanship was top notch. The LVP floo... read more
Business response:
We are thrilled that you had a great experience, Amber Tendam! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Grandview customercare@riterug.com 1-888-250-9983
My salesperson was very professional al and helpful. Rug came in earlier than expected. Installation team was very professional.
Business response:
We are thrilled that you had a great experience, Cara Pawlisch! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Grandview customercare@riterug.com 1-888-250-9983
RiteRug Flooring & Carpet - Grandview has a 4.7 star rating with 377 reviews.
RiteRug Flooring & Carpet - Grandview is closed now. It will open tomorrow at 10:00 a.m.