RiteRug Flooring & Carpet - Grandview

4.7

Flooring
Columbus, OH

About this business

Home Services Carpeting Flooring Home & Garden

Location details

1150 Dublin Rd, Columbus, OH, 43215, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 6:00 p.m.
Tue	10:00 a.m. to 6:00 p.m.
Wed	10:00 a.m. to 6:00 p.m.
Thu	10:00 a.m. to 7:00 p.m.
Fri	10:00 a.m. to 6:00 p.m.
Sat	10:00 a.m. to 6:00 p.m.
Sun	12:00 p.m. to 5:00 p.m.

4.7384 reviews

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Laura L.

6 days ago

Donovan was great

Business response:

Laura Lenhart, we’re thrilled we could be part of your flooring journey—thanks for the review! Thanks again, RiteRug Flooring & Carpet - Grandview

Tim&cathy H.

2 weeks ago

Stayed on task. Moved furniture. Cleaned up

Business response:

Thank you, Tim&cathy Halloran! We appreciate your business and hope you enjoy your floors for years to come. Thanks again, RiteRug Flooring & Carpet - Grandview

Tara T.

a month ago

Great experience purchasing carpet through RiteRug. Donovan was very helpful through the entire process. The carpet looks great!

Business response:

Tara Thompson, we’re delighted to know you’re happy with your experience—your support means so much! Thanks again, RiteRug Flooring & Carpet - Grandview

Wendy B.

2 months ago

Excellent experience all around.. from the showroom, measurement appointment, quote, payment procedure, to installation! Highly recommend.

Business response:

Wendy Butts, your positive words mean a lot to us—thanks for letting us help with your flooring needs. Thanks again, RiteRug Flooring & Carpet - Grandview

George & Pam G.

2 months ago

There was more than a month delay in getting the carpet. When it finally arrived the installation was set quickly. The installers seemed to do a good job. They spent 5 hours installing the carpet in 3 bedrooms. They did a good job cleaning up though we still are finding carpet nails throughout our condo. My 4 out 5 is due to two things 1) we paid for the entire carpet and installation up front. That gives us very little recourse. 2) any problem with the installation according to the contract has to be taken up with th... read more

Business response:

George & Pam Glazier, knowing you had a great experience makes our day! Thank you for your trust. Thanks again, RiteRug Flooring & Carpet - Grandview

Sally P.

2 months ago

I was very happy from my first encounter with Brock! He presented himself and the company very well! I was happy I chose RiteRug. The team that came to my home to lay the carpet were the best ! I was very happy with everything!

Business response:

Thank you, Sally Page! We’re happy your flooring experience was such a positive one. Thanks again, RiteRug Flooring & Carpet - Grandview

Richard K.

3 months ago

Your crew did a great job. They worked very quickly and cleaned up thoroughly when they were done.

Business response:

We love hearing this, Richard Klomparens! We truly appreciate your business and kind feedback. Thanks again, RiteRug Flooring & Carpet - Grandview

Mario D.

3 months ago

Sales person was knowledgeable but very poor at doing what he said he would do when he said he would do it. On the day of the carpet install, they installed the wrong carpet due to an error on the sales person. He entered the wrong carpet. While rite rug did make it right, it took days for us to see any paperwork referring to the corrections.

Business response:

We take all feedback seriously about the installation error and delays. We appreciate your patience while we made it right.

Laura G.

3 months ago

The sales rep was wonderful. Took his time to explain and allow me to make decisions. Great communication. I replaced downstairs hard flooring and upstairs carpet. I love the hard floor. It looks amazing. The quality is good. The crews for both the hard floor and the carpet were hard working and polite. They cleaned up great! As for the quality of the carpet and/or the pad upstairs, I'm a little disappointed. I didn't want to spend a ton since we will move in less than five years, but it shows. Maybe it's the pad... read more

Business response:

Hi Laura, thank you for sharing your feedback. We’re glad you had a great experience with our sales rep and install crew. We understand and apologize that the carpet and pad may feel different than expected, but we’re happy it turned out better than before. Thank you again for choosing RiteRug Flooring!