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RiteRug Flooring & Carpet - East
- Flooring
- Columbus, OH
About this business
Location details
6574 E Broad St, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The carpet looks fantastic! The doors wouldn’t close and Russell Carman, the sales representative, took time out of his day off, to fix them. That’s super customer service. Thanks again Russell! Rite rug 6574 East Broad St. Columbus Ohio
Business response:
Laurie Bowman, your positive words mean a lot to us—thanks for letting us help with your flooring needs. Thanks again, RiteRug Flooring & Carpet - East
The workers were professional and did a good job installing our carpet.
Business response:
Diana Baker, knowing you had a great experience makes our day! Thank you for your trust. Thanks again, RiteRug Flooring & Carpet - East
Great installers
Business response:
Thank you, Josephine Woods! We’re happy your flooring experience was such a positive one. Thanks again, RiteRug Flooring & Carpet - East
Jack was amazing to work with! I had a very short window to have my entire apartment carpeted because my new tenant was moving in. He made everything so easy and I look forward to working with him in the future! Beth
Business response:
We love hearing this, Elizabeth Underwood! We truly appreciate your business and kind feedback. Thanks again, RiteRug Flooring & Carpet - East
Earnest Crank was our sales person who helped us and he was amazing! Installers for both the LVP and carpet were complete professionals and did a fantastic job.
Business response:
Thank you, Jill Mcdonald! We’re happy your flooring experience was such a positive one. Thanks again, RiteRug Flooring & Carpet - East
I’m updating my previous review regarding the LVP which is a very nice product and I love the color. However, shortly after the install I expressed concern about a squeaky floor area in one room. I was told the issue was the subfloor. I had carpet in the room previously and hadn’t noticed a squeak. I wish I knew there was a squeak before they laid the floor. If I knew I could’ve had the that problem addressed. The squeak is quite annoying. So my next question would be what if anything I can do now?
Business response:
Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - East customercare@riterug.com
Very professional and respectful. Would greatly recommend
Business response:
We are thrilled that you had a great experience, Rochelle Laflin! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - East customercare@riterug.com 1-888-250-9983
The guys showed up early in the morning, they came prepared to work. They were very respectful when handling my furniture. I was very pleased with their work ethic. There was about 6 of them and at no time was anybody just standing around. If I had one negative comment it would be about the smoking. I tried to get out of their way by sitting on the porch, but when they came out on break the wind was blowing it my way. I’m sure if I had asked they would have stopped or walked out to the curb but as long as they worked hard to... read more
Business response:
We are thrilled that you had a great experience, Sandra & Mervin Hines! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - East customercare@riterug.com 1-888-250-9983
My experience with Rite Rug once again was very good! Earnest was my salesman and he was patient and accommodating because it took me many months to make a decision on what to purchase. The installers of the LVP did a good job installing. They were quick and professional. It took them less than 3 hours to install in 2 rooms. The installler for the carpet did a good job as well. The options of varied and I’m pleased with my selections. Rite Rug is my go to for flooring and I will return. Not a complaint just something to co... read more
Business response:
We are thrilled that you had a great experience, Cynthia Pate! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - East customercare@riterug.com 1-888-250-9983
Frequently asked questions about RiteRug Flooring & Carpet - East
How is RiteRug Flooring & Carpet - East rated?
RiteRug Flooring & Carpet - East has a 4.7 star rating with 461 reviews.
When is RiteRug Flooring & Carpet - East open?
RiteRug Flooring & Carpet - East is closed now. It will open at 10:00 a.m.