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RiteRug Flooring & Carpet - East

4.7

About this business

Location details

6574 E Broad St, Columbus, OH, 43213, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.7508 reviews
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JACKALYNN O.'s profile image
JACKALYNN O. 
7 years ago

It was great 

KIM & JOE D.'s profile image
KIM & JOE D. 
7 years ago

Our sales person, Kim helped us a year ago with carpet in the rest of our house. This time she brought the samples to our house and was wonderful. The install guys were great too, thank you Kim for helping us 

ED J.'s profile image
ED J. 
7 years ago

Timely installation. Friendly and courteous installer. Few flaws with installation. I was contacted quickly about fixing them. However, follow through hasn't happened. Still waiting ! 

Pandora P.'s profile image
Pandora P. 
7 years ago

I want to thank Jack Stein and Geoffrey for being super gentlemen! They are so very caring, kind and sweet. They wanted to make me feel like apart of their family! I truly appreciate both of them. Never let them go because they what sales men are! Thank you for being you! Pandora 

RICHARD R.'s profile image
RICHARD R. 
7 years ago

Amy matched my new flooring perfectly with the existing trim in my condo. The installers were here on time and were done very quickly. They did a fabulous job. If I ever need flooring again it will be from Rite Rug. 

Gary F.'s profile image
Gary F. 
7 years ago

We love our new carpet. It was installed in one day and all is well! Thanks 

Larry J.'s profile image
Larry J. 
7 years ago

Sales person was very helpful. Installers did a great job. Overall, we are very satisfied. 

PAUL T.'s profile image
PAUL T. 
7 years ago

Everything went smooth from the purchase to the installation. Thanks to Jack and the installers for doing a great job. My wife and I are very pleased with the results. 

ALEX G.'s profile image
ALEX G. 
7 years ago

The install was done really well and everything looks really nice, however the installers were not super friendly and they left before I was able to inspect the work and discuss. The sales process was good and they were helpful in making my decision. I would recommend. 

Business response:

Hello, we're sorry to hear you are not completely satisfied with your experience. I have forwarded your review to the Regional Manager and they will be looking into the issue you have mentioned. We appreciate you taking the time to make us aware. We are continuously looking for ways to improve our customer's experience. Thank you! 

Frequently asked questions about RiteRug Flooring & Carpet - East

How is RiteRug Flooring & Carpet - East rated?

RiteRug Flooring & Carpet - East has a 4.7 star rating with 508 reviews. 

When is RiteRug Flooring & Carpet - East open?

RiteRug Flooring & Carpet - East is closed now. It will open at 10:00 a.m.