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RiteRug Flooring & Carpet - East

4.6

About this business

Location details

6574 E Broad St, Columbus, OH, 43213, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.6495 reviews
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Diana B.'s profile image
Diana B. 
5 months ago

The workers were professional and did a good job installing our carpet. 

Business response:

Diana Baker, knowing you had a great experience makes our day! Thank you for your trust. Thanks again, RiteRug Flooring & Carpet - East 

Josephine W.'s profile image
Josephine W. 
5 months ago

Great installers 

Business response:

Thank you, Josephine Woods! We’re happy your flooring experience was such a positive one. Thanks again, RiteRug Flooring & Carpet - East 

Elizabeth U.'s profile image
Elizabeth U. 
5 months ago

Jack was amazing to work with! I had a very short window to have my entire apartment carpeted because my new tenant was moving in. He made everything so easy and I look forward to working with him in the future! Beth 

Business response:

We love hearing this, Elizabeth Underwood! We truly appreciate your business and kind feedback. Thanks again, RiteRug Flooring & Carpet - East 

Jill M.'s profile image
Jill M. 
6 months ago

Earnest Crank was our sales person who helped us and he was amazing! Installers for both the LVP and carpet were complete professionals and did a fantastic job. 

Business response:

Thank you, Jill Mcdonald! We’re happy your flooring experience was such a positive one. Thanks again, RiteRug Flooring & Carpet - East 

Cynthia P.'s profile image
Cynthia P. 
6 months ago

I’m updating my previous review regarding the LVP which is a very nice product and I love the color. However, shortly after the install I expressed concern about a squeaky floor area in one room. I was told the issue was the subfloor. I had carpet in the room previously and hadn’t noticed a squeak. I wish I knew there was a squeak before they laid the floor. If I knew I could’ve had the that problem addressed. The squeak is quite annoying. So my next question would be what if anything I can do now? 

Business response:

Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - East customercare@riterug.com 

Rochelle L.'s profile image
Rochelle L. 
6 months ago

Very professional and respectful. Would greatly recommend 

Business response:

We are thrilled that you had a great experience, Rochelle Laflin! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - East customercare@riterug.com 1-888-250-9983 

Sandra & Mervin H.'s profile image
Sandra & Mervin H. 
6 months ago

The guys showed up early in the morning, they came prepared to work. They were very respectful when handling my furniture. I was very pleased with their work ethic. There was about 6 of them and at no time was anybody just standing around. If I had one negative comment it would be about the smoking. I tried to get out of their way by sitting on the porch, but when they came out on break the wind was blowing it my way. I’m sure if I had asked they would have stopped or walked out to the curb but as long as they worked hard to... read more

Business response:

We are thrilled that you had a great experience, Sandra & Mervin Hines! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - East customercare@riterug.com 1-888-250-9983 

Cynthia P.'s profile image
Cynthia P. 
7 months ago

My experience with Rite Rug once again was very good! Earnest was my salesman and he was patient and accommodating because it took me many months to make a decision on what to purchase. The installers of the LVP did a good job installing. They were quick and professional. It took them less than 3 hours to install in 2 rooms. The installler for the carpet did a good job as well. The options of varied and I’m pleased with my selections. Rite Rug is my go to for flooring and I will return. Not a complaint just something to co... read more

Business response:

We are thrilled that you had a great experience, Cynthia Pate! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - East customercare@riterug.com 1-888-250-9983 

Jennifer S.'s profile image
Jennifer S. 
8 months ago

Great work as usual. Being dealing with Riterug’ for over a decade. Thank you 

Business response:

We are thrilled that you had a great experience, Jennifer Small! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - East customercare@riterug.com 1-888-250-9983 

Frequently asked questions about RiteRug Flooring & Carpet - East

How is RiteRug Flooring & Carpet - East rated?

RiteRug Flooring & Carpet - East has a 4.6 star rating with 495 reviews. 

When is RiteRug Flooring & Carpet - East open?

RiteRug Flooring & Carpet - East is open now. It will close at 6:00 p.m.