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RiteRug Flooring & Carpet - East

4.7

About this business

Location details

6574 E Broad St, Columbus, OH, 43213, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.7519 reviews
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Gary F.'s profile image
Gary F. 
7 years ago

We love our new carpet. It was installed in one day and all is well! Thanks 

Larry J.'s profile image
Larry J. 
7 years ago

Sales person was very helpful. Installers did a great job. Overall, we are very satisfied. 

PAUL T.'s profile image
PAUL T. 
7 years ago

Everything went smooth from the purchase to the installation. Thanks to Jack and the installers for doing a great job. My wife and I are very pleased with the results. 

ALEX G.'s profile image
ALEX G. 
7 years ago

The install was done really well and everything looks really nice, however the installers were not super friendly and they left before I was able to inspect the work and discuss. The sales process was good and they were helpful in making my decision. I would recommend. 

Business response:

Hello, we're sorry to hear you are not completely satisfied with your experience. I have forwarded your review to the Regional Manager and they will be looking into the issue you have mentioned. We appreciate you taking the time to make us aware. We are continuously looking for ways to improve our customer's experience. Thank you! 

DAVE K.'s profile image
DAVE K. 
7 years ago

Really appreciated working with Jack. And the flooring in our house looks great! 

CAITIE D.'s profile image
CAITIE D. 
7 years ago

Our flooring is beautiful! We are pleased with the final product but didn’t expect to have such a big mess to clean up once it was finished. The installers cut all of the wood flooring and quarter round outside of our house (which I was pleased about) but cut luan inside which coated my entire house in a tan dust. We (2 weeks later) are still cleaning it off of things, even on other levels of the house. Additionally, I wished we would have been warned about the mess the first floor install would create in our basement. We ac... read more

Business response:

Hello, we're sorry to hear you are not completely satisfied with your experience. I have forwarded your review to the Regional Manager and they will be looking into the issues you have mentioned. We appreciate you taking the time to make us aware. We are continuously looking for ways to improve our customer's experience. Thank you! 

BRITNI & MARK VAN H.'s profile image
BRITNI & MARK VAN H. 
7 years ago

We had a wonderful experience from start to finish with Rite Rug. Honest and helpful staff, reliable and very hard working. The carpet is great quality and was installed perfectly. We highly recommend them! 

Laurie L.'s profile image
Laurie L. 
7 years ago

We are really happy with the pattern and type of hardwood we selected. The installation was ok with the exception of the quarter round. It was installed very sloppy looking and we had to fix and repaint the quarter round. 

CHERLY G.'s profile image
CHERLY G. 
7 years ago

Jack, my salesman is terrific. Great service, honest, reasonable pricing. I won’t even bother looking anywhere else but Rite Rug in the future. 

Frequently asked questions about RiteRug Flooring & Carpet - East

How is RiteRug Flooring & Carpet - East rated?

RiteRug Flooring & Carpet - East has a 4.7 star rating with 519 reviews. 

When is RiteRug Flooring & Carpet - East open?

RiteRug Flooring & Carpet - East is open now. It will close at 6:00 p.m.