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RiteRug Flooring & Carpet - East
- Flooring
- Columbus, OH
About this business
Location details
6574 E Broad St, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The install was done really well and everything looks really nice, however the installers were not super friendly and they left before I was able to inspect the work and discuss. The sales process was good and they were helpful in making my decision. I would recommend.
Business response:
Hello, we're sorry to hear you are not completely satisfied with your experience. I have forwarded your review to the Regional Manager and they will be looking into the issue you have mentioned. We appreciate you taking the time to make us aware. We are continuously looking for ways to improve our customer's experience. Thank you!
Really appreciated working with Jack. And the flooring in our house looks great!
Our flooring is beautiful! We are pleased with the final product but didn’t expect to have such a big mess to clean up once it was finished. The installers cut all of the wood flooring and quarter round outside of our house (which I was pleased about) but cut luan inside which coated my entire house in a tan dust. We (2 weeks later) are still cleaning it off of things, even on other levels of the house. Additionally, I wished we would have been warned about the mess the first floor install would create in our basement. We ac... read more
Business response:
Hello, we're sorry to hear you are not completely satisfied with your experience. I have forwarded your review to the Regional Manager and they will be looking into the issues you have mentioned. We appreciate you taking the time to make us aware. We are continuously looking for ways to improve our customer's experience. Thank you!
We had a wonderful experience from start to finish with Rite Rug. Honest and helpful staff, reliable and very hard working. The carpet is great quality and was installed perfectly. We highly recommend them!
We are really happy with the pattern and type of hardwood we selected. The installation was ok with the exception of the quarter round. It was installed very sloppy looking and we had to fix and repaint the quarter round.
Jack, my salesman is terrific. Great service, honest, reasonable pricing. I won’t even bother looking anywhere else but Rite Rug in the future.
Jack Stein has taken care of all my customers flooring needs for more years than I can remember! I used your products also in my rental properties. Jack is a real pro that takes care of all my flooring needs!
Everything went as promised from our salesman Earnest to the installation.
Rite Rug did an outstanding job with the installation of our flooring. The quality of the floor and the work was exceptional and the installers were very friendly. I would highly recommend Rite Rug for any of your flooring needs.
Frequently asked questions about RiteRug Flooring & Carpet - East
How is RiteRug Flooring & Carpet - East rated?
RiteRug Flooring & Carpet - East has a 4.7 star rating with 536 reviews.
When is RiteRug Flooring & Carpet - East open?
RiteRug Flooring & Carpet - East is closed now. It will open tomorrow at 12:00 p.m.