RiteRug Flooring & Carpet - East

RUTH S. 

on Birdeye

7 years ago

Beautiful carpet!!!! Fabulous installer, perfect installation!!!! Excellent sales person who came to our house!!!! 

JULIET W. 

on Birdeye

7 years ago

My experience with your sales staff was stellar. Mr. Crank made himself available to my schedule, was patient, accommodating. He was particularly resourceful with locating alternative flooring options when we discovered that the one I selected was no longer available. I had an expectation that the actual installation would take much less than 7 hours, given that it was an average size room. Perhaps a more realistic time frame should be communicated by whomever schedules. Thanks 

BARBARA T. 

on Birdeye

7 years ago

Very satisfied with Kim the sales person and the carpet installers. Choosing Rite Rug for our new carpet was a good choice. Thank you! 

MARLA R. 

on Birdeye

7 years ago

We got great service! They were patient and efficient! We absolutely love our new carpet!!!! 

JULIE E. 

on Birdeye

7 years ago

Good experience in the store, Kim assisted with selecting the carpet which best fit my needs and budget. The schedule was quickly coordinated, scheduling department notified me of approximate time. Installation crew was on time, friendly, professional and efficient. 

KAREN S. 

on Birdeye

7 years ago

Excellent experience altogether, starting with Kim, our salesperson, and ending with our installers, Edwin & George. They were on time, they were very good at what they did, and they cleaned up nicely after themselves. We love the look, feel and quality of our new carpet, and have just put in an order to have them do another room in our house. 

MARY LOU H. 

on Birdeye

7 years ago

arrived on time installed immediately. toilet not pulled so I had to call store and found out it was not scheduled by plumber flooring people did it and were done quickly plumbers were called and arrived and reinstalled toilet. all in same day 

KATHY S. 

on Birdeye

7 years ago

I've used right rug for decades, both in my home and for a four family apartment buildingrecent. With my recent experience with Rite rug I experienced a problem both with the installer being extremely unprofessional and with an issue of miss cutting so a stairway could not be completed with enough carpet, with one phone call to Jack at the right rug store on East Broad Street the matter was resolved immediately scheduled for the following day to be completed, which it was the first thing the next morning with a very nice e... read more

JOYCELYN T. 

on Birdeye

7 years ago

I worked with Assistant Mgr Earnest Crank at the east broad street location on the eintire process. Earnest is very professional and handled the entire process from start to finish in an efficient manner. He has great customer service skills and possesses very good follow through skills. The flooring installers also did a great job and provided good quality work. I have always been very pleased dealing with your east broad street location.