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RiteRug Flooring & Carpet - East
- Flooring
- Columbus, OH
About this business
Location details
6574 E Broad St, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Salesman was great, one was sections was supposed to be 6’3” for a closer and was cut to 5’7”, I have a 1/4-1/2 gap from the wall on each side of closet.
We still do not have the correct flooring and only half of the job has been finished. It has been 3 weeks. I have never dealt with a company before that required you to pay up front for work to be done. I have paid in full and have nothing to show for it. Customer Service is working on it but they say it may be a month or more before they can get the proper flooring installed. Throughout the whole sale and installation the manager and other sales people at the Broad Street store were very inefficient. Phone calls were never ... read more
Business response:
Unfortunately it was discovered your flooring has a manufacturers defect. I can assure you our customer service team will expedite a resolution as quickly as possible. I have forwarded your message to our customer service manager and he will give you a call to discuss further today.
Frequently asked questions about RiteRug Flooring & Carpet - East
How is RiteRug Flooring & Carpet - East rated?
RiteRug Flooring & Carpet - East has a 4.7 star rating with 465 reviews.
When is RiteRug Flooring & Carpet - East open?
RiteRug Flooring & Carpet - East is closed now. It will open at 10:00 a.m.