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Whether you are transforming one room or your whole house, RiteRug has the perfect flooring for your home, lifestyle and budget. Need a pet proof, high traffic or waterproof flooring solution? We've got you covered. From WOW-worthy Hardwood and Luxury Vinyl to low maintenance Laminate, we have options to match your lifestyle. Our showrooms include thousands of options for carpet, hardwood, laminate, luxury vinyl and tile for every room in your home. Since 1934 choosing the perfect floor is easy with help from our Flooring... read more
6083 Chandler Ct, Westerville, OH, 43082, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Installation was fast but communication was not so great. Four transitions have yet to be done and the service rep had no idea that it still needed to be completed because the installers did not communicate that. It has now been six days and I still have no idea on when it is going to be completed.
Business response:
Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - Westerville customercare@riterug.com
good experience overall from the sale process to installation.
Business response:
We are thrilled that you had a great experience, Roger And Dana Campbell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983
Excellent work and results! Alex was very professional.
Business response:
We are thrilled that you had a great experience, Don Fitzpatrick! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983
The RiteRug manager TJ in the Westerville office was initially very rude and condescending. If I wasn’t in a hurry to get carpet, I would’ve went elsewhere. The rite rug technicians did a good job. Carpet was as expected, however they broke one of my floor border that cost me $50 to replace. All in all happy with the speedy service.
Business response:
Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - Westerville customercare@riterug.com
John Frambes always does an exemplary job. Have been using him for 30years. As always good job John and good job RiteRug.
Business response:
We are thrilled that you had a great experience, Bruno Properties Llc! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983
Very well done and installers were very professional.
Business response:
We are thrilled that you had a great experience, Mary Ellen Berher! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983
Excellent. Very professional installation.
Business response:
We are thrilled that you had a great experience, Sandra Wicker! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983
Carpet price was a blessing
Business response:
We are thrilled that you had a great experience, Collette Smith! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983
excellent work and very fast!
Business response:
We are thrilled that you had a great experience, Deanna Dressler! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983
RiteRug Flooring & Carpet - Westerville has a 4.9 star rating with 234 reviews.
RiteRug Flooring & Carpet - Westerville is open now. It will close at 6:00 p.m.