RiteRug Flooring & Carpet - Westerville's cover image
Claimed

This profile has been claimed by the business owner or representative.

RiteRug Flooring & Carpet - Westerville

4.9

About this business

Whether you are transforming one room or your whole house, RiteRug has the perfect flooring for your home, lifestyle and budget. Need a pet proof, high traffic or waterproof flooring solution? We've got you covered. From WOW-worthy Hardwood and Luxury Vinyl to low maintenance Laminate, we have options to match your lifestyle. Our showrooms include thousands of options for carpet, hardwood, laminate, luxury vinyl and tile for every room in your home. Since 1934 choosing the perfect floor is easy with help from our Flooring... read more

Location details

6083 Chandler Ct, Westerville, OH, 43082, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.9238 reviews
Select a rating
Chris C.'s profile image
Chris C. 
2 weeks ago

Installation was quick, leaving no mess. I love the carpet 

Business response:

We are thrilled that you had a great experience, Chris Callahan! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983  

Denise R.'s profile image
Denise R. 
3 weeks ago

John was a great salesman to work with. Installation was great. 

Business response:

We are thrilled that you had a great experience, Denise Russell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983  

Jean P.'s profile image
Jean P. 
3 weeks ago

We are so very pleased with our experience with right rug. Our sales person when I went to search for carpet was so helpful and professional and friendly. The installer was very professional and took his time doing the installing to make sure it was done professionally. He was very polite and was careful for our newly painted walls. We are so happy to have a nice new carpet which was actually affordable and installed in a timely manner thank you so much right rug. 

Business response:

We are thrilled that you had a great experience, Jean Popvich! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983  

Jeff D.'s profile image
Jeff D. 
a month ago

Installation was fast but communication was not so great. Four transitions have yet to be done and the service rep had no idea that it still needed to be completed because the installers did not communicate that. It has now been six days and I still have no idea on when it is going to be completed. 

Business response:

Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - Westerville customercare@riterug.com  

Roger And Dana C.'s profile image
Roger And Dana C. 
a month ago

good experience overall from the sale process to installation. 

Business response:

We are thrilled that you had a great experience, Roger And Dana Campbell! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983  

Don F.'s profile image
Don F. 
2 months ago

Excellent work and results! Alex was very professional. 

Business response:

We are thrilled that you had a great experience, Don Fitzpatrick! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983  

Elizabeth M.'s profile image
Elizabeth M. 
2 months ago

The RiteRug manager TJ in the Westerville office was initially very rude and condescending. If I wasn’t in a hurry to get carpet, I would’ve went elsewhere. The rite rug technicians did a good job. Carpet was as expected, however they broke one of my floor border that cost me $50 to replace. All in all happy with the speedy service. 

Business response:

Thank you for taking the time to review our company. We understand that something wasn't exactly as you'd expected. We'd love to discuss it with you. Please give our Customer Service department a call at 1-888-250-9983. We want to learn how we can improve. We truly appreciate your business. Thank you, RiteRug Flooring & Carpet - Westerville customercare@riterug.com  

Bruno Properties L.'s profile image
Bruno Properties L. 
2 months ago

John Frambes always does an exemplary job. Have been using him for 30years. As always good job John and good job RiteRug. 

Business response:

We are thrilled that you had a great experience, Bruno Properties Llc! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983  

Mary Ellen B.'s profile image
Mary Ellen B. 
3 months ago

Very well done and installers were very professional. 

Business response:

We are thrilled that you had a great experience, Mary Ellen Berher! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Westerville customercare@riterug.com 1-888-250-9983  

Frequently asked questions about RiteRug Flooring & Carpet - Westerville

How is RiteRug Flooring & Carpet - Westerville rated?

RiteRug Flooring & Carpet - Westerville has a 4.9 star rating with 238 reviews. 

When is RiteRug Flooring & Carpet - Westerville open?

RiteRug Flooring & Carpet - Westerville is open now. It will close at 7:00 p.m.