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3437 Lithia Pinecrest Road, Valrico, FL, 33596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Extremely disorganized staff. Waited too long for my order. Management needs to provide further training. No one knew what order was what.
Ms Owner, LOL!!! Excuse me, but it would be difficult to fire someone that has never worked for you!! We have been to your establishment and we are not keen on waiting forever for just so-so pizza :( And this attitude of yours is pretty much what happens from you when you are called out. Simply put, Your pizza is Not as good as the Rosati's up north....Where I grew up ma'am, and the atttitude you have is why we will Not come back and we will continue to spread the word.
Business response:
We are very sorry you feel it was unkind to fire you. We wish you the best.
I am from the Chicago area and love having a slice of home. I fully understand you have to wait for a quality deep dish pizza and the Rosati's delivers a good quality product that tastes great. Where the problem lies is on how the management team runs the show here. The first instance I was ordering for my employees to give them a taste of Chicago. Called the order in and set a time 2 hours in advance for two large stuffed pizzas. I arrive to the front counter and ask for pizzas that I paid for in advanced. They have ... read more
Yesterday was our second time ordering Rosati's. Both times they have delivered within their quoted time frame. The first time we ordered the Chicago style pizza, a double dough hand tossed pizza, and cheese sticks. The Chicago style was okay, but nothing to rave about. The traditional hand tossed was really good, but not a fan of the Canadian bacon they serve. It was very thick. We also don't like the way they cut the pizza in squares. Unless you are planning to eat it with a fork (which my children are not), it's a m... read more
Deep dish had raw dough. Not impressed at all. Definitely not worth the $24 for 1 deep dish!
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Not very impressed with our first visit. We were told our order would be ready in 1 hour. It took almost 2! Pizza is very under cooked. The crispy crust they brag about is simply non - existent. The thing I found most frustrating is all the free pizza, wings and other things they were giving away to people. I know that sounds odd but instead of giving us free food for waiting a ridiculous amount of time, here's an idea, cook the food we ordered! Okay enough complaining. I will give them another chance because the food had ... read more
I really wanted to like this place, and the pizza has tremendous potential. However, for a multi unit operator, they have failed to execute operationally on numerous occasions. I have ordered several times and the wait is horrendous; the management team is either overwhelmed or indifferent to providing customer service. Pizzas that take an hour OVER the quoted 45 minutes before they are ready is simply unacceptable. Managements response on more than one occasion was to tell me "thank you for understanding." Well, you have ... read more
My family and I were excited to try Rosati's. We tried three times and were underwhelmed all three times. First try, we had their Italian Beef sandwiches and were used to Portillo's but Rosati's is closer to our home...no contest Rosati's didn't come close. Next tried their thin crust and double crust and were not happy with the cheese or sauce, as they were just ok. Tonight was the last straw, we orders a speciality pizza with all veggies on one half and all meat on the other. Unfortunately they messed the order up and... read more
Business response:
Hi Frankenstein, thank you for your feedback. Sorry for your dissatisfaction. We are training a really great crew we have found so hope to earn your business back in the near future. Glad to hear our staff is nice, thank you. We appreciate hearing that as we strive to satisfy each customer. Thanks.
Rosati's Pizza Valrico, FL has a 4.4 star rating with 2,020 reviews.
Rosati's Pizza Valrico, FL is open now. It will close at 10:00 p.m.