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Rover Oaks Pet Resort, Katy
- Pet Boarding
- Katy, TX
About this business
Location details
24250 Kingsland Blvd., Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:30 p.m. | |
| Tue | 07:00 a.m. to 6:30 p.m. | |
| Wed | 07:00 a.m. to 6:30 p.m. | |
| Thu | 07:00 a.m. to 6:30 p.m. | |
| Fri | 07:00 a.m. to 6:30 p.m. | |
| Sat | 09:00 a.m. to 4:00 p.m. | |
| Sun | 2:00 p.m. to 6:00 p.m. |
We had to schedule a last minute visit for our two boys with Rover Oaks due to a death in my family. They were unable to accommodate our leave time, so my father-in-law was scheduled to drop them off the day after we left. When he arrived at the facility - they claimed they had not received the faxed information regarding their updated shot records from the vet. I had called and checked with the vet and with Rover Oaks regarding the records prior to leaving town. The girl at Rover Oaks stated that she had a large stack of... read more
We picked up our happy one year old Golden from here after a long weekend last week. After paying the $300 dollar bill they brought out our sick and hurting puppy with huge raw spots on his neck.We had received no call nor had they mentioned a problem until the handler brought him out. I do not think he could have hurt himself like this if he had received the care, special play times, and coddling we paid for. He is better now after seeing the vet and a week of antibiotics.
Business response:
I'm sorry that the author's Golden Retriever did develop a significant hot spot in the neck area, which either developed suddenly or was hidden by his heavy coat. Unfortunately, dogs sometimes do develop hotspots especially when the dog has a thick or matted coat. Either way, our pet care staff detected the hotspot when the Golden was bathed on the afternoon of his departure. The supervisor pointed this out to the owner when she picked him up, and recommended a visit to the veterinarian. Upon learning about the situation tod... read more
Frequently asked questions about Rover Oaks Pet Resort, Katy
How is Rover Oaks Pet Resort, Katy rated?
Rover Oaks Pet Resort, Katy has a 4.7 star rating with 947 reviews.
When is Rover Oaks Pet Resort, Katy open?
Rover Oaks Pet Resort, Katy is open now. It will close at 6:30 p.m.