Rush Court Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Oxfordshire, ENG

About this business

Healthcare Skilled Nursing

Location details

Rush Court, Shillingford Road, Wallingford, Oxfordshire, ENG, OX10 8LL, United Kingdom

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4.893 reviews

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Susan Louisa M

9 months ago

My Dad has been a resident at Rush Court since December 2022. The care overall has been very good even though the turnover of staff, in general, has been slightly higher than one would like. The variety of meals are a good standard and very nutritious. The lead activity coordinator is exceptional and tries to encourage my Dad to participate in activities. The bedrooms are also cleaned to a high standard. The Management team are also very professional and listens to any minor concerns which are always rectified promptly and e... read more

Business response:

Thank you for taking the time to provide us with feedback on your dad's care and overall experience of Rush Court, this is helpful in helping us continually improve our offering. I acknowledge your comment about staff turnover, but please be reassured that we are working hard to recruit new team members.

Helen W

9 months ago

I rate the home and the staff very highly. They are helpful, attentive, and very caring. The accommodation is first class and so is the food. And they go to great lengths to put on things to entertain the residents every day. They are also very courteous to family members and great at remembering who we are by name. I can highly recommend the home. I suppose the only slight downside is the price but that seems to be fairly in line with other similar homes.

Business response:

Thanks for taking the time to provide us with a review of your experience of Rush Court and the care we provide to your loved one. I will share this feedback with the team accordingly, as it is always nice to hear they are doing a good job and appreciated.

Pauline P

9 months ago

Rush Court is a wonderful care home in every way. The building is very well maintained. The staff are happy which is so important in creating a relaxed atmosphere for those living there. The care is excellent, very attentive and conscientious and, very importantly, they are very patient. The residents' dining room is laid out as a restaurant with good and varied food menus, and if sometimes one prefers something else this is provided. The social events are plentiful with some outdoor visits for those able to take part.

Business response:

Thank you for providing us with this very positive feedback on Rush Court and the facilities we offer our residents. I will share with the whole team your feedback and it is reassuring to read that you are happy with the care/support provided to your loved one.

Sam G

9 months ago

I have just moved my Mum into Rush Court, only a few days prior to Christmas. The staff have all been lovely and it already feels like Mum has been there for longer than she has. The room is very nice and clean. There has been quick care and nursing care for Mum whenever needed. So far, I have been pleased we chose Rush Court for Mum and she seems content.

Business response:

Thank you for taking the time to provide us with this really positive feedback. We are pleased that your mother has settled in so quickly, and that you chose and trusted Rush Court and the team, to care for your mother.

M S

a year ago

The staff are friendly and attentive. Always a really good atmosphere in the home. The food is of a high standard. Premises well maintained. Good range of activities for residents.

Sarah B

a year ago

My mother has been at Rush Court for 18 months. She is very content there and appreciative of the care she receives from many of the kind and thoughtful carers and staff. Although she has a small room, she loves the views over the fields from her window. She also much enjoys the beautiful garden and especially the floral display at the entrance. She enjoys the meals which are wide-ranging and adaptable. She finds all the staff to be exceptionally helpful and courteous. As a family, we are most grateful for the care that she ... read more

Business response:

Thank you for taking the time to submit a review of our beautiful care home/the standards of care afforded to your mother. Myself and the team are so pleased to receive such positive feedback and it is our privilege to care for your loved one. I am pleased that our gardens/the view of the fields give your mum such pleasure.

C I

a year ago

My aunt was given a very high standard of care during her time at Rush Court. The staff gave her excellent care and were friendly and patient. The food was of a very high quality. This is so important for residents/patients. She was very ill however was made as comfortable and welcome as possible. Overall a better experience than I was expecting. I hope I receive the same care and environment when/if necessary.

Business response:

Thank you for your feedback - it is really important to us. I am pleased that the experience, care, and support given to your aunt, was of such a good standard and a positive experience.

Jonathan W

a year ago

My mother lived in Rush Court from April 2022 until her death in May 2024. Rush Court was the only care home that she wanted to go to when she became unable to manage at her home. She very much enjoyed her time at Rush Court. She got on well with other residents and loved the rural setting and beautiful garden. The end-of-life nursing staff were excellent and made her final days as peaceful and dignified as nature allowed.

Business response:

Thank you for taking the time to provide this review. The staff team and residents will remember your mother fondly, and appreciate how much she enjoyed the setting and gardens. It was our privilege to care for your mother, particularly at the end of her life, and reassuring to read your testament to the dedicated/caring team at this very difficult time for all involved.

B M

a year ago

My mother was a resident at Rush Court for over three years. She was very engaged when she arrived, although it was a big change for her. Unfortunately she was there during Covid, which very much restricted her life but the home kept her safe. As restrictions lifted, it was good to take her out. She has been registered blind and then lost her hearing. The staff were all wonderfully patient and kind with her. We were happy with the home.

Business response:

Thank you very much for your positive feedback/review, it is always pleasing to receive and to hear that you and your family were very satisfied with the care/support provided to your mother during her time with us. I will as always share your feedback with the wider team.