Rush Court Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Oxfordshire, ENG

About this business

Healthcare Skilled Nursing

Location details

Rush Court, Shillingford Road, Wallingford, Oxfordshire, ENG, OX10 8LL, United Kingdom

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4.8100 reviews

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M S

a year ago

My mother moved into Rush Court nearly a year ago. This follows an earlier period of respite care at Rush Court prior to a hip operation. When living at home became too difficult for Mum, she was in no doubt that she wanted to return to Rush Court. She was warmly welcomed back and my sisters and I were immediately reassured and relieved that Mum was back in the best possible place. Until a recent period of ill health, Mum has enjoyed the facilities, activities, and beautiful rural location of Rush Court. She loves the garden... read more

R T

a year ago

Few of us want to have to make the decision to move a parent into a care home but when their safety requires this, it is very comforting to know that your parent is living in a lovely environment where all the staff care about the residents and really build a relationship with them. It is natural that residents' health will change over time, sometimes quite suddenly; we have found the staff at Rush Court very supportive through this next stage of a somewhat challenging journey. A very good variety of activities are arranged.... read more

Business response:

Thank you for taking the time to provide us with this review and feedback. We are pleased that you when you had to make the decision along with your mum, that it was time to move into long-term care, that you chose Rush Court/our team to care for her. It is good to hear that you have found the flexibility of the team to adapt to the changing healthcare needs of your mum to be so responsive. I will of course share this feedback with the wider team including non-clinical colleagues.

C R

a year ago

My mother-in-law has lived at Rush Court (in the nursing wing) for just over 2 years now. The staff are all wonderful and show so much care and affection for all the residents. This includes not only the nursing and care staff but all those who work there including management, catering, and maintenance teams. The activities team are wonderful and comes up with many varied and wonderful activities for the residents, most of which are provided in the home, but some of which involve trips out. Thank you!

Business response:

Thank you for sharing your views/feedback with us, about the care we as a team provide, including non-clinical colleagues, it's lovely to read /hear and will help us to continually improve and provide areas where we perhaps need to focus on. We are pleased that we can support/care for your loved one and that you have trust in us to do so.

Caroline B

a year ago

My mother spent two happy years in the Nursing wing at Rush Court having broken her kneecap after a fall at home and was therefore unable to continue living independently. Initially, she missed her independence but with a combination of outstanding physio and her own determination she was able to walk again, and with the encouragement and kindness of all the staff she was able to resume her busy life within the home. She loved all the activities (even though by her own admission she was "no good" at some of them) and went on... read more

Business response:

Thank you for this wonderful review of Rush Court and our wonderful team, who had the privilege of caring for your mother, and getting to know the extended family. Your Mother will be missed sorely by the team but remembered fondly. The handwritten left by your Mum and found by you after she passed away, is one of the greatest testimonials we could receive.

Susan Louisa M

a year ago

My Dad has been a resident at Rush Court since December 2022. The care overall has been very good even though the turnover of staff, in general, has been slightly higher than one would like. The variety of meals are a good standard and very nutritious. The lead activity coordinator is exceptional and tries to encourage my Dad to participate in activities. The bedrooms are also cleaned to a high standard. The Management team are also very professional and listens to any minor concerns which are always rectified promptly and e... read more

Business response:

Thank you for taking the time to provide us with feedback on your dad's care and overall experience of Rush Court, this is helpful in helping us continually improve our offering. I acknowledge your comment about staff turnover, but please be reassured that we are working hard to recruit new team members.

Helen W

a year ago

I rate the home and the staff very highly. They are helpful, attentive, and very caring. The accommodation is first class and so is the food. And they go to great lengths to put on things to entertain the residents every day. They are also very courteous to family members and great at remembering who we are by name. I can highly recommend the home. I suppose the only slight downside is the price but that seems to be fairly in line with other similar homes.

Business response:

Thanks for taking the time to provide us with a review of your experience of Rush Court and the care we provide to your loved one. I will share this feedback with the team accordingly, as it is always nice to hear they are doing a good job and appreciated.

Pauline P

a year ago

Rush Court is a wonderful care home in every way. The building is very well maintained. The staff are happy which is so important in creating a relaxed atmosphere for those living there. The care is excellent, very attentive and conscientious and, very importantly, they are very patient. The residents' dining room is laid out as a restaurant with good and varied food menus, and if sometimes one prefers something else this is provided. The social events are plentiful with some outdoor visits for those able to take part.

Business response:

Thank you for providing us with this very positive feedback on Rush Court and the facilities we offer our residents. I will share with the whole team your feedback and it is reassuring to read that you are happy with the care/support provided to your loved one.

Sam G

a year ago

I have just moved my Mum into Rush Court, only a few days prior to Christmas. The staff have all been lovely and it already feels like Mum has been there for longer than she has. The room is very nice and clean. There has been quick care and nursing care for Mum whenever needed. So far, I have been pleased we chose Rush Court for Mum and she seems content.

Business response:

Thank you for taking the time to provide us with this really positive feedback. We are pleased that your mother has settled in so quickly, and that you chose and trusted Rush Court and the team, to care for your mother.

M S

a year ago

The staff are friendly and attentive. Always a really good atmosphere in the home. The food is of a high standard. Premises well maintained. Good range of activities for residents.