San Jose Behavioral Health

Vickie R. 

on Yelp

6 years ago

I would not recommend this hospital, the communication with family is horrible, there is hardly any. Social worker, what social worker, she contacted the family two times, one, just finding out about the patient and the second time to tell his wife his insurance ran out and they were putting him on a bus. He lives about 3 1/2 hours away, they give you no notice of when the patient will be released, oh, the gave his wife 30 minutes. I really don't think there are any qualified people that work at this place, pitiful. Do n... read more

David L. 

on Yelp

6 years ago

My takeaway is that don't be poor and out of insurance because no one will help you. Awful customer service. Worst clinic that I have ever visited. I was treated like a dirt. I had bad experience with them in both dermatology and psychiatry departments. I wish I read Yelp before I went here, I would've chosen elsewhere. I went to see their Psychiatrist several months ago, and the receptionist didn't even tell me the suite number. It took me a while to find the right suite. While I was suppose to see one doctor, but they re... read more

Clay C. 

on Yelp

6 years ago

I was not a patient but my loved one is. She was put on a 5150 hold after going to Kaiser for depression. An ER dr pencil wipped the paper work and declared her suicidal (even after explicitly stating several times that she wasnt. She has depression but isnt suicidal). Once she arrived at this facility she has been locked in with 5250 patients (patients that are dangerous and she has been physically assaulted), most are so drugged that they cant function. The place is a mess with cockroaches running around. So far 2 days in,... read more

Jaleesa W. 

on Yelp

6 years ago

I apparently have Major Depressive Disorder, and I am pregnant with twins I voluntarily check myself in here on Monday 5/13/19 to seek help because my depression kept worsening and affecting my performance at work and school. My intake nurse assured me that I was in good hands and that I would be taken care of. I was pretty out of it and had a headache but Nurse Kim made sure I got to my room and got some rest. I was pretty hopeful until the next morning. I woke up and the person responsible for checking on me came in and ... read more

Pam G. 

on Yelp

6 years ago

My son was there, he was on a court ordered hold for two weeks because he barely survived a suicide attempt and his health was not good. He was released two days later with out me knowing. I called to check on him today and was transferred four times, no one seemed to know if he was there or not until the last transfer and they weren't sure of why he was released. I was supposed to get a call back from the director, that didn't happen. My son shows up tonight in a fragile state. He has Medicare and medical which seems to eq... read more

Jade J. 

on Yelp

6 years ago

Insurance scam, fuck this place lol. When I got there, there were patients who'd been there for months, no one was there for anything shorter than a 5250. Patients were only discharged if they couldn't afford to stay there. I was genuinely terrified they were gonna keep me there for months like most of the patients. There is literally nothing to do but watch TV. Food is gross, the vegetarian/lactose choices aren't any better. I lost so much weight while I was here. I was miserable here, I've been to multiple inpatient fa... read more

Sue B. 

on Yelp

6 years ago

my old friend loved one ended up there by accident or transferred from another site which had no bed. One Doctor was competent and was serious about his work, but it was absolutely the worst healthcare experience i had ever heard of. The staff, nursing staff are rude and lazy, and the food are bad. Her cell phone was taken away in admission and was told it was lost at her discharge! Then 2 days later, it was found by 2 days later....How they can charge insurance company???? 

Jack H. 

on Yelp

7 years ago

My kid stayed here. I'm going to be discreet and I dont want to say my kids name. But b4 my kid went to this facility my kid never had LICE till my kid stay here. When my kid got released my kid had lice and it was so hard to get rid of the lice. I dont know what the staff does here? Do they let the kids share combs hair products?? If your kid stay here better check their hair for lice. It's so frustrating dealing with lice. Must be dirty inside. 

Kristina A. 

on Yelp

7 years ago

This place states they are professional but the staff is un kept they keep the door open with a trash can. The office manager was 45 min late to an interview...i was completely unimpressed....