San Jose Behavioral Health

Randy B. 

on Yelp

3 years ago

This is the absolute worst facility. My family member was discharged from this facility without my knowledge - and I am her emergency contact and am in charge of her healthcare/treatment. The horrible people and case worker at this facility lied to me and my family multiple times about discussing her treatment plan and keeping us posted with her progress (mind you my aunt signed an ROI so this was fine to discuss with me). When I asked her, Emily is her name, what medications my aunt was being given at this facility she said... read more

Jennifer G. 

on Yelp

3 years ago

This was the worst experience of my life!! I suffer from PTSD and this place will forever be my worse memory of my life. I will forever be scared from this experience. When you phone Kaiser, the first thing you get is a recording saying "if you feel like you have a medical or psychiatric emergency either call 911 or go the the nearest hospital". I went to the nearest hospital because I was being emotionally abused by my ex-boyfriend and need my anxiety meds. They held me at the hospital for 24 hours then decided to tran... read more

Lyn G. 

on Yelp

3 years ago

This place is crap. Don't come here. The food is horrible. They don't care about you. The nurses give you an attitude. There's no soap in the restrooms. Since it's covid 19, they didn't even ask the adolescents in their activity room to wear their masks. They simply don't care about you. The doctor is crap. He falsely diagnoses you. Being in that place felt like hell, and jail. You don't have any freedom here. Whatever it says on their page are lies. They don't actually do what it says on their website. Just don't bring your... read more

Guadalupe A. 

on Yelp

3 years ago

This place is the worst they do not communicate they are rude. They discharged my mother without being stable. my mother managed to trick them that she is stable and they are the professionals here. just walking out the building didn't take 30 seconds to notice she wasn't ok to go home. the social worker didn't bother explaining anything about anything just said "everything is in the envelope" we checked there wasn't no Plan or anything just the discharge papers and her prescription. we didn't know anything about her the who... read more

Kris R. 

on Yelp

4 years ago

This place is a nightmare. Unethical, disorganized, and should be put out of business. My 14 year old daughter was transferred here from Kaiser in Sacramento. I received a call from, Cathy, the nurse yesterday telling me that my daughter will be discharged today and will need to be picked up. I talked to the social worker, Sara, and well as the doctor who all confirmed that puck up is scheduled for today at noon. I booked train tickets and took the amtrak from sacramento to San Jose (3 hours) to pick up my 14 year old. As im... read more

Daniela G. 

on Yelp

4 years ago

Very bad service, communication is terrible. We tried calling to talk to one of our loved ones & they put us on hold for about 5-10 mins. Then they suddenly say they're going to transfer the call over & end up hanging up. We called back multiple times & no one can seem to get ahold of who were trying to speak to. Then they told us we were going to be able to get them released a certain day but some random so called "social worker" calls stating the patient needs to stay longer but the doctor said the patient did not have to.... read more

D J. 

on Yelp

4 years ago

If you're searching for negligence and gross incompetence, you're in luck! If you would like your loved one to deteriorate, be victimized, and receive inadequate care then this is the place for you. My son was assaulted by another patient while sleeping. They knew that this particular patient was violent because he attacked Dr. Contreras the day before. My son asked if he could be moved to a different room but was told it was impossible. He had a split lip, swollen black eye, and swelling and bruising all over his body. Aft... read more

Kriss B. 

on Yelp

4 years ago

Horrible place. My boyfriend says its Kinda like jail, but worse. He was put in that hell hole by kaiser. He finally got out AMA. They never answer the phone so dont bother calling for update on loved ones status. There one big room everyone has to sit in all day long. People poop and pee in the chairs. The beds are hard as cement. The bathrooms..well lots of people dont shower cause the bathroom is filthy. Also they have showers on a timer. Hurry up cause water is gonna cut off. There are no medical people on staff. They ha... read more

Lily L. 

on Yelp

4 years ago

I wish I could have given 0 star. This is a living hell for concerning relatives. My relative got admitted on her own for three days, we never got a call from any doctor regarding his situation. There is no visiting and it is hard to get a phone call with him.