San Jose Behavioral Health's cover image

This profile has been claimed by the business owner or representative.

San Jose Behavioral Health

2.1

About this business

Location details

455 Silicon Valley Blvd, San Jose, CA, 95138, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.1281 reviews
Select a rating
Yvette J.'s profile image
Yvette J. 
rating
7 years ago

DO NOT I Repeat DO NOT go to this facility it is the worse I have ever encountered. The service it atrocious. The staff is incompetent and unprofessional!! I repeat unprofessional. The facility is filthy and uninhabitable. The patients are allowed to urinate and defecate on themselves and if the cleaning people are not there because they do not come every day it is left. The head of nursing and CEO does not return calls regarding your family member when you call to inquire about their well being when you can not get through ... read more

Tracy H.'s profile image
Tracy H. 
rating
7 years ago

This was the worst hospital I've ever been forced in it was just like a old insane asylum people screaming scared and the staff was horrible they ignored the patients and often patients would be so drugged they would fall down and pee themselves, their was also blood all over the sink and wall in my bathroom from my roommate coughing up blood I complained about it but was ignored , the social worker didn't help with getting in touch with my counselor or psychiatrist and was useless it was a nightmare im complaining to the me... read more

Eric O.'s profile image
Eric O. 
rating
7 years ago

I was not a patient here, but I my loved one was. This is my experience just trying to deal with the hospital. So first off, this is a lazy hospital full of lazy nurses and staff. I dropped off clothes for my loved one during visitation hour, and they are supposed to get it right after, the items get checked in during visitation. Well, my loved one never got her clothes for a full 14 hours after I dropped them off, and that was after declaring the items lost. Only after my calling over and over we're they able to get off t... read more

Nathalie A.'s profile image
Nathalie A. 
rating
7 years ago

I was here in June. With an 18year who has been suffering with depression and and anorexia. For one they have like 20 or 30 people in one unit and one nurse, and there was a creepy guy who kept coming in my room while I was sleeping. I was afraid every moment of my stay he was going to do something. But there's no staff to care. You can't get a hold of anyone there. I never met with a social worker until the last day I was there. The food was absolutely disgusting and literally looked like prison food that they blender there... read more

Dawn D.'s profile image
Dawn D. 
rating
8 years ago

The doctors are complete control freaks. If you have family beliefs that they don't agree with, they force involuntary holds. After an hour or two of therapy, they think they know the patience so well they can come to a complete diagnosis despite what the patient or parent are trying to tell them. They are also so intent on putting teenagers on drugs, even if those drugs can make a teenager more suicidal. They don't even try to consider more natural solutions. My child voluntarily went in to make sure there wasn't as is... read more

Laura L.'s profile image
Laura L. 
rating
8 years ago

No concern for what's best for their patients and care not what parents have to say. They would not release my daughter after a 5150 hold despite her assurance that she had no intent to hurt herself. 

Maie E.'s profile image
Maie E. 
rating
8 years ago

THE WORST EXPERIENCE FOR MY 15 years old who went in with depression and anxiety and was called crazy in there by nurses. One of the nurses Aan rephrased the reason I am discharging my daughter against medical advice and said you're saying your daughter is crazier now than when she came ? Seriously, who calls a depressed teenager crazy!!!! Dr Sholes admitted to me that he pushed my daughter's buttons and that's why she called him the b word, I'm not proud of that but want to write the whole story... why would u push the bu... read more

Nick H.'s profile image
Nick H. 
rating
8 years ago

I called to reach a friend who has been in there for 10 day's. It happened to be the weekend before 1pm and there was no reception on duty! I was not told this! I was told "We have no patient by that name." I replied that this was not the 1st time I called. so they transferred me... and hung up. After calling back 3 times and getting the same run-around I decided to get in my car and make the 1hr drive down there. I arrived at 12:30 and rung the bell.... no-one answered. Security in the parking lot finally approached me a... read more

Frequently asked questions about San Jose Behavioral Health

How is San Jose Behavioral Health rated?

San Jose Behavioral Health has a 2.1 star rating with 281 reviews. 

When is San Jose Behavioral Health open?

San Jose Behavioral Health is open now. It will close tomorrow at 12:00 a.m.