San Jose Behavioral Health

D J. 

on Yelp

4 years ago

If you're searching for negligence and gross incompetence, you're in luck! If you would like your loved one to deteriorate, be victimized, and receive inadequate care then this is the place for you. My son was assaulted by another patient while sleeping. They knew that this particular patient was violent because he attacked Dr. Contreras the day before. My son asked if he could be moved to a different room but was told it was impossible. He had a split lip, swollen black eye, and swelling and bruising all over his body. Aft... read more

Kriss B. 

on Yelp

4 years ago

Horrible place. My boyfriend says its Kinda like jail, but worse. He was put in that hell hole by kaiser. He finally got out AMA. They never answer the phone so dont bother calling for update on loved ones status. There one big room everyone has to sit in all day long. People poop and pee in the chairs. The beds are hard as cement. The bathrooms..well lots of people dont shower cause the bathroom is filthy. Also they have showers on a timer. Hurry up cause water is gonna cut off. There are no medical people on staff. They ha... read more

Lily L. 

on Yelp

4 years ago

I wish I could have given 0 star. This is a living hell for concerning relatives. My relative got admitted on her own for three days, we never got a call from any doctor regarding his situation. There is no visiting and it is hard to get a phone call with him. 

Myet B. 

on Yelp

4 years ago

Horrible service from the nurses and doctors. They talk to you like your stupid and beneath them. They don't have anything for you to outside of scheduled times so no coloring or drawing u just sit there and stare at the tv. They messed up my documents saying i was gravely disabled and refusing treatment which is all not true. I participated in all the activities and even the hearing officer could see i'm not "gravely disabled". None of the therapy works. I was placed with people with much worse conditions who made me feel u... read more

Tami L. 

on Yelp

4 years ago

Kaiser sent me here while I was still trying understand where they are taking me. I didn't know what happened and why I was at the Hospital at this moment. This hell hole tried to first diagnose me as suicidal even though they didn't take a good look at my Medication and the drug reaction for surgery medication, shingles, and flu within a month time frame. Social worker assistant started to say I am bi-polar even though I've told them a thousand times that I am an insomniac. They tried to slap me with a 5520 to keep me in... read more

Anna M. 

on Yelp

4 years ago

This review is for their PHP program. I would have rated it higher if not for their disastrous way of discharging clients. Every staff member in this program is super nice, but it all came together in a way that wasn't super helpful. A lot of groups had this basic layout: we got a group topic (e.g. symptoms of depression, or anger, or self-compassion), we got a piece of information about the topic, we went in a circle where every client described how they related to the piece of information we just got. Often clients share... read more

Julia S. 

on Yelp

4 years ago

Really bad customer service, reception barely answer the phone. Doctors never return phone calls. Family member has been there over a week and they won't let them leave, still have not been updated with any plan for our family member nor have they updated us with a diagnosis to why they feel they should be on medication. Pretty on the outside but that will never make up for what's going on behind closed doors. Definitely would not recommend. 

Elizabeth C. 

on Yelp

4 years ago

There are so many stories I could share about bad behavior at this hospital, but the best is from Dr. Kiswani Ogwaro. After justifying the nursing staff's behavior and finally signing off with me, I quote her verbatim: "Take care of yourself. Take care of your son. You know, mental illness runs in the family." The last part was so unnecessary and I wish I had a recording. I've done everything not to lose my cool but this team has tested my patience in the 4 days I've had to work with them. They have no business deal... read more

Kat L. 

on Yelp

4 years ago

This place was very very bad. They almost killed me by making me drink something I'm allergic to and if i cried they told me to "act your age damn it or we are making your hold longer" if you have a mental health emergency get treatment someone where else. Stanford hospital was much better then this mental health hell! This place must be shut down and a new place to be built! This place is hell for everyone! Don't not seek help here you won't get it! Go to a hospital instead!