San Jose Behavioral Health

Sherry D. 

on Yelp

2 years ago

staff does not care about patients very rude and lazy had chest pain real bad sent me out told dr just do blood work and send her back even if she has chest pain staff slow to respond please do not send your son or duaghter 

C A. 

on Yelp

2 years ago

Having intimate knowledge of a situation that should not exist. Isolating a patient in a room with "temperature issues" is inhumane and cruel! As I have come to know this place through the experiences of a family member, do not place anyone you care about in this place! 

Roy L. 

on Yelp

2 years ago

Billing department is non-functional, deceptive, unethical, and unprofessional. They charge what you never agree. Their online payment system not working. Never returns emails, phonecalls. The phone payment staff takes down your credit card number but never processes. Once they agree they offer discounts, then they avoid fixing the bill, then toss to collection service for the amount that you never agreed. This facility needs California state level audit for fraudulent business. 

Emily N. 

on Yelp

2 years ago

This place is absolutely horrific. The staff especially rn nurses are awful. They hate there jobs and have some bad attitude. They have a high turnover of staff too. 

La Luna C. 

on Yelp

2 years ago

I saw a review here who had a similar experience as I did a few years earlier, so I want to add mine in I got discharged three days ago Kaiser did send me to that mental hospital because they "Didn't have space" They didn't even look at my meds and tried making me take, aspirin for my nonexistent blood clot made me higher my dosage on my anti-depressant (which was fair) tried making me take Tylenol or melatonin for my possible insomnia (They are NOT supposed to mix up with my anti-depressants.) even tried buying a machine... read more

Maddie K. 

on Yelp

2 years ago

patients in this outpatient program are not allowed to make plans with their peers (friends.) outside of the group?? if you are sharing deep, vulnerable experiences and literal trauma with people you most likely want to have interactions with them outside of a clinical environment. it's ridiculous that this is not allowed. i completed an outpatient program where they ENCOURAGED us to be friends outside of group to create our own supportive relationships with each other that could naturally continue after graduating the progr... read more

Kristin D. 

on Yelp

3 years ago

Do everything that you can to avoid you or your loved ones being placed here. I went in and told them upfront as I was being transferred from the hospital into the ambulance that I had C. difficile. They proceeded to admit me through three people who knew that. They then took me to my own room and told me that I was not allowed to come out because of the cdif "Until we figure out what we're going to do with you". The first day in the morning a hospital doctor came in and said "you shouldn't be here, this is a public health h... read more

victoria -. 

on Yelp

3 years ago

The phone line is horrible! This place is unprofessional and you should not be taking your loved ones to this place at all. The rooms are disgusting and the people you have to share them with are strange. If I could rate it zero stars I would. 

Elvira R. 

on Yelp

3 years ago

This is from patient point of view my Husband. If you have a loved one , don't send anyone here the doctors are incompetent and don't understand the meaning of compassion their only goal is to protect their job, there is no reason to keep a person there more then four days. The days drag on and most of the time you're watching tv or locked in your room with nothing to do. This place doesn't accomplish anything but makes matters worse.