SecurCare Self Storage

Linda S. 

on Yelp

10 years ago

I am from Seattle and rented a space to put our Palm Springs RV items in. I can't tell you what a nightmare this has been. First only a few weeks after renting the space it was robbed. I sent repeated emails outlining all the stuff we had (nothing really valuable but a pain to replace) and they insisted that we come down from Seattle to id the stuff that was strewn about the hallway. I finally got a list and the instructions to their so called insurance people in June who have not responded at all. I call again to find out a... read more

Ray S. 

on Yelp

10 years ago

I have had a unit at this location for a couple of years and will be moving out soon. I recently learned that I am paying $10.00 per month more for my rent than what they have listed on their website for the same size and type of unit. When I contacted the manager to see why they are overcharging me she didn't have an answer. She also said that they raise the rents every six months or so. I guess that means the price on the website is only good for six months. Since IStorage bought this facility they power washed the storage... read more

Tim G. 

on Yelp

11 years ago

There should be a no star option. As mentioned by the other 2 reviews, the girls are extremely rude, indifferent and unhelpful. I just called because my motorhome was broken into while stored at their "secured patrolled" lot. When I called and said my MH was broken into, there was silence and then she said "so, how can I help you". I can't f'n believe it...I'm floored. How can an adult have so few interpersonal skills. I would have expected at least an I'm sorry or wow that's terrible, but no.... OK, so a storage faci... read more

Robert B. 

on Yelp

11 years ago

DO NOT store anything here. I had my motor home here and it was broken into. When I notice that the motor home was broken into and ask what happened, they told me it happened a couple of weeks ago and that they forgot to call me. After I discovered the theft, I had the police out to file the report. The police said this was a common problem at this place. Once the police left, one of the employees promptly gave me an eviction notice, as he was laughing, to get me out even though I was paid up through the end of the mo... read more

B C. 

on Yelp

11 years ago

Rude unhelpful staff with attitude. Absolutely no consideration or effort of kindness for people with disabilities. I'm warning everyone I know of how hateful and hurtful the staff is.