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Sheridan Nissan
- Car Dealers
- New Castle, DE
About this business
Location details
114 S Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Unscrupulous dealership with highly questionable/unethical business practices. Shame on me for trusting what my salesperson (Sonny) had guaranteed in terms of price and parts. There's nothing they will not promise you over the phone to get you in and once they had my paperwork complete and payment collected, I was on the hook for the cost ($500) of a missing part (on a 2015 model) they had promised to replace. Important to note that Nissan NA will not assist with any complaints so look elsewhere or look forward to a "bill of... read more
They do not seek to stand behind their certified preowned vehicles. They do not stand behnd their core value of meeting the needs of their customers. I purchased a CPO Maxima recently and my husband discoverd that the the lights on the back of the mirrors were not all working. Now if you are performing a checklist and representing this as certified would you not do your best to put your best foot forward with this car as well? Apparently not and you want me to beleive you checked this car thoroughly? How could you have if so... read more
My wife went to buy a car here. They reviewed her trade, made an offer, bank loan was approved. Called back the next day and was nastly about "you need to bring your car back" Said the bank didn't give a loan, but we called the bank and it was approved. Andrew Miller was the most un-professional person I have ever dealt with, nasty and mean. I am surprised that a so called reputable dealership would have this type of person representing them, but I have come to the conclusion that this is thier normal way of doing things...S... read more
After being lied to by salesperson....i needed help from manager.....owner and owners son concerning interface with gps/satellite/telephone. No service.....intermittent service with truck and programmed phone. Phone still doesn't work correctly. Title person is not helping with transfer/title. Using vanity plate. Took so long to get paperwork i received a temp tag that was out of date and not usable. I was supposed to use my vanity tag. They will not correct the problem......i need a new temp tag so i do not get a ticket on ... read more
I arrived for a scheduled routine maintenance appointment today. I was not aware that at my appointment time there was a big employee luncheon scheduled. The garage doors were closed and it was difficult to find even one customer parking spot left. There were people grilling foods right next to the Service entrance. Instead of being friendly to me as I walked by the limited space to enter the service area, I was given some really weird mean looks, and none of them even said hello to me. I mentioned that to an employee named ... read more
I had heard some people using this dealership before so I assumed they were reputable. I was wrong. My word of advice is make sure they lay out on the table every single document before you sign a single one. They tell you a different finacing rate when selling you the car versus when you actually settle on it. Tell you different fees and charges to make it seem like your monthly payments are lower and then when you are signing papers they say oh well we forgot about this so its just a few more bucks each month (60 months). ... read more
Bought a used 2009 pathfinder with 79300 miles on it in December 2013 from sheridan nissan that they claimed was certified. Told me it had a clean car fax, no accidents, and a 123 point check to ensure it was certified. Asked the dealer about previous accidents and they said no accidents. They did not provide a carfax so I took them for their word since they are a dealership. Recently went to trade it in and discovered that the vehicle was in fact involved in an accident as reported by several companies including carfax. Car... read more
The male staff made me feel very uncomfortable as some were flirts. I went a few times and brought friends with me to avoid the discomfort. I will not be back.
This would be a negative if it was an option. You lost out on a cash purchase (was in back office completing the paperwork) for the following reason. My handicapped friend came back upset that she was asked to move her car from the handicapped parking spot, with her handicapped tag, so that it would be convenient for the sales staff to bring cars up to the front door blocking, all handicapped parking access and spaces. She felt intimidated and did move her vehicle to a non-handicapped spot further away. To add insult to inju... read more
Frequently asked questions about Sheridan Nissan
How is Sheridan Nissan rated?
Sheridan Nissan has a 4.6 star rating with 4,430 reviews.
When is Sheridan Nissan open?
Sheridan Nissan is closed now. It will open at 9:00 a.m.