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114 S Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mike Bellina is awesome. I bought a car and he made everything possible for me to get the car I wanted and afford. Thanks Mike.
Mike was very knowledgeable about the SUVs I was interested in. He was so helpful and I am very happy with my purchase! I love the oil change package too! Thanks Mike!!!
We needed a new vehicle right away. Mike Bellina was very professional and helpful. This is the 2nd car purchased with Sheridan Nissan. Lisa M.
I can't say enough great things about this dealership, especially Tom Sui and the manager, Tom Bore. I had some problems with my purchase and they went completely out of their way to help rectify the situation. Had the best price around and definitly the best service. Thank you!
Unprofessional & Overpriced. Tried to make me pay an arm and a leg for a simple fix.
Waiting for service manager to call me back for 4 days. I think their prices are ridiculous
MICHELLE LEACH IS TERRIBLE 😞 CUSTOMER SERVICE . I HOPE I NEVER HAVE TO DEAL WITH HER AGAIN NASTY ATTITUDE AND BODY ODOR
Business response:
Mahesey, I am sorry if you had a poor experience, but there is no reason for personal attacks on an employee. We support our team and will not accept any kind of personal attack like this. - Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951
I was sold a third party warranty which I wasn’t informed of at the time as I thought it was through Nissan. When I needed to utilize the warranty for repairs, they refused to honor it & I was forced to pay out of pocket because they couldn’t get the warranty company to reimburse me. I was then given a prorated amount of my warranty back but I would have preferred to have the piece of mind of my warranty that I thought I purchased. I was treated rudely & they refused to discuss the matter. Very bad customer service.
Business response:
David, We are sorry with your frustrations with the VSC. We appreciate that you felt your problem should be covered, but the company did not cover your issue. Additionally, and cancelled VSC is based on a pro rated amount due to time and mileage. These are not exclusive policies of Sheridan or CNA, they are across the industry. Just like insurance, you do not get all of your money back if you do not use the policy. If you have any further issues please feel free to reach out. - Chip Sheridan csheridan@sheridanautogroup.com 3... read more
Went multiple times for same issue, say they see no issue and can’t fix it. No stars
Sheridan Nissan has a 4.6 star rating with 4,430 reviews.
Sheridan Nissan is closed now. It will open at 9:00 a.m.