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Sheridan Nissan
- New Castle, DE
About this business
Location details
114 S Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The customer waiting area for service is small and a TV..." The customer waiting area for service is small and a TV with inane programming plays continuously. I brought a book, but couldn't read it because of the laughing and screaming coming from the TV. Not a pleasant experience. Yesterday they wrote up the wrong car and ended up not fixing the only item I asked for in addition to my oil change. The carwash was broken, so I didn't even get that. So now I have to go back to get my item fixed....but maybe the carwash will b... read more
"I've been bringing my car in for oil changes for 2 1/2..." I've been bringing my car in for oil changes for 2 1/2 years. My boyfriend has been bringing my car in for me. Last oil change I picked up my car. Wasn't aware you needed photo id to use a credit card. Cashier was so rude. Accidentally left my license home. Had another I'd with my picture. She wouldn't accept it. Asked if she could ask a manager. He said it was ok and he also asked her why she was being rude.
"First of all I didn't get a follow-up from the last visit..." First of all I didn't get a follow-up from the last visit about an oil mark on the inside pillar on the drivers side of my interior. This visit they said I needed a new cabin air filter and had that replaced two visits ago or did they? Not sure I can trust that the work in being performed.
"Appointment at 1:30, waited until 2:30 before I was seen...." Appointment at 1:30, waited until 2:30 before I was seen. Pat, service manager, was rude and stated in an unprofessional voice that they were backed up.
"My experience was terrible had my car for two weeks took..." My experience was terrible had my car for two weeks took over 2300.00 from me and car still not fixed check engine light came on less then an hour after leaving dealership Car still riding ruff idling horrible going to get a different Machanic look at it . I’m actually going to file a complaint with their corporate office , the better business bureau and dispute with my credit card company I believe the did not perform the work and toll my money . Not to mention i... read more
"Called in with an issue with my Altima , they said bring..." Called in with an issue with my Altima , they said bring it down , they fixed it
"Had an oil change and was done in 45 minutes. Matt..." Had an oil change and was done in 45 minutes. Matt reviewed the diagnostics for my car with me but didn't pressure me into anything now. We agreed the adjustments could wait till my next maintenance schedule.
"They get a 3 solely because of the sales staff. The..." They get a 3 solely because of the sales staff. The service employees make it a horrible experience. I would get my oil changes elsewhere if I didn’t already pay to be a member of the life time oil club.
"Overpriced and overcharged for nothing worked on my car...." Overpriced and overcharged for nothing worked on my car. I went in an expressed my complaints and was charged $130. Door handle cost $400 which can be found online for $30, back door still jams, and found affordable brand new tires elsewhere. Thanks a lot for nothing Nissan scammer
Business response:
Overpriced and overcharged for nothing worked on my car. I went in an expressed my complaints and was charged $130. Door handle cost $400 which can be found online for $30, back door still jams, and found affordable brand new tires elsewhere. Thanks a lot for nothing Nissan scammer
Frequently asked questions about Sheridan Nissan
How is Sheridan Nissan rated?
Sheridan Nissan has a 4.6 star rating with 4,319 reviews.
When is Sheridan Nissan open?
Sheridan Nissan is closed now. It will open tomorrow at 9:00 a.m.