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Sheridan Nissan

4.6
  • New Castle, DE

About this business

Location details

114 S Dupont Hwy, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,319 reviews
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LORRAINE MCNAIR's profile image
LORRAINE MCNAIR 
7 years ago

After thinking I bought a car and the dealership having me empty my car and switch my car insurance ......during the presentation of documents the first form handed to me is a Binding Arbitration Agreement. Please read about these. In a nutshell it protects the dealership from any legal action. After refusing to sign this I was told if I did not sign it they could not sell me the car. So I called my insurance company again and had my car put back on my policy which then screwed up my monthly payment schedule......and left. P... read more

Dale38's profile image
Dale38 
8 years ago

Once again the little guy gets the dirty end of the stick. My wife paid $30,000 CASH FOR her car, and was manipulated, by Katey in the finance department, to purchase "EXTRA INSURANCE" to cover her car doors in case of small damage being caused by accidental means. We discovered a 2" scratch on the left back door that was caused by someone in a store parking lot. Called to set an appointment to get 1st oil change, since we paid $200.00 for an oil change membership, and informed them of the scratch on the door. Was told I cou... read more

Delco Diesel's profile image
Delco Diesel 
8 years ago

Purchased a $40,000 vehicle from salesperson, Sonny, and was given only one key. When I asked for second set, Sonny assured me it would be sent in the mail. Lie. I called and Sonny claimed he made such promise. Spoke to the owner and was told I would need to pay $500 if I wanted another key. Zero scrupples at this organization from the top down. Avoid. 

Mr. Joe's profile image
Mr. Joe 
8 years ago

Dont deal with them.. all what they will tell you or promise you will be lies!!!! Even price will find it cheaper every where else... search outside. 

Provenewrong's profile image
Provenewrong 
9 years ago

Purchased anew car in Jan signed all paperwork my trade was not paid off in a timely manner was over 30 days after signed paperwork . I had no clue this was not paid off till lien holder started making collection calls 

Delco Diesel's profile image
Delco Diesel 
9 years ago

Unscrupulous dealership with highly questionable/unethical business practices. Shame on me for trusting what my salesperson (Sonny) had guaranteed in terms of price and parts. There's nothing they will not promise you over the phone to get you in and once they had my paperwork complete and payment collected, I was on the hook for the cost ($500) of a missing part (on a 2015 model) they had promised to replace. Important to note that Nissan NA will not assist with any complaints so look elsewhere or look forward to a "bill of... read more

tyarimom2's profile image
tyarimom2 
10 years ago

They do not seek to stand behind their certified preowned vehicles. They do not stand behnd their core value of meeting the needs of their customers. I purchased a CPO Maxima recently and my husband discoverd that the the lights on the back of the mirrors were not all working. Now if you are performing a checklist and representing this as certified would you not do your best to put your best foot forward with this car as well? Apparently not and you want me to beleive you checked this car thoroughly? How could you have if so... read more

jonluvslois's profile image
jonluvslois 
10 years ago

My wife went to buy a car here. They reviewed her trade, made an offer, bank loan was approved. Called back the next day and was nastly about "you need to bring your car back" Said the bank didn't give a loan, but we called the bank and it was approved. Andrew Miller was the most un-professional person I have ever dealt with, nasty and mean. I am surprised that a so called reputable dealership would have this type of person representing them, but I have come to the conclusion that this is thier normal way of doing things...S... read more

bondjamesbond's profile image
bondjamesbond 
10 years ago

After being lied to by salesperson....i needed help from manager.....owner and owners son concerning interface with gps/satellite/telephone. No service.....intermittent service with truck and programmed phone. Phone still doesn't work correctly. Title person is not helping with transfer/title. Using vanity plate. Took so long to get paperwork i received a temp tag that was out of date and not usable. I was supposed to use my vanity tag. They will not correct the problem......i need a new temp tag so i do not get a ticket on ... read more

Frequently asked questions about Sheridan Nissan

How is Sheridan Nissan rated?

Sheridan Nissan has a 4.6 star rating with 4,319 reviews. 

When is Sheridan Nissan open?

Sheridan Nissan is closed now. It will open tomorrow at 9:00 a.m.