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Sheridan Nissan
- New Castle, DE
About this business
Location details
114 S Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I arrived for a scheduled routine maintenance appointment today. I was not aware that at my appointment time there was a big employee luncheon scheduled. The garage doors were closed and it was difficult to find even one customer parking spot left. There were people grilling foods right next to the Service entrance. Instead of being friendly to me as I walked by the limited space to enter the service area, I was given some really weird mean looks, and none of them even said hello to me. I mentioned that to an employee named ... read more
I had heard some people using this dealership before so I assumed they were reputable. I was wrong. My word of advice is make sure they lay out on the table every single document before you sign a single one. They tell you a different finacing rate when selling you the car versus when you actually settle on it. Tell you different fees and charges to make it seem like your monthly payments are lower and then when you are signing papers they say oh well we forgot about this so its just a few more bucks each month (60 months). ... read more
Bought a used 2009 pathfinder with 79300 miles on it in December 2013 from sheridan nissan that they claimed was certified. Told me it had a clean car fax, no accidents, and a 123 point check to ensure it was certified. Asked the dealer about previous accidents and they said no accidents. They did not provide a carfax so I took them for their word since they are a dealership. Recently went to trade it in and discovered that the vehicle was in fact involved in an accident as reported by several companies including carfax. Car... read more
The male staff made me feel very uncomfortable as some were flirts. I went a few times and brought friends with me to avoid the discomfort. I will not be back.
This would be a negative if it was an option. You lost out on a cash purchase (was in back office completing the paperwork) for the following reason. My handicapped friend came back upset that she was asked to move her car from the handicapped parking spot, with her handicapped tag, so that it would be convenient for the sales staff to bring cars up to the front door blocking, all handicapped parking access and spaces. She felt intimidated and did move her vehicle to a non-handicapped spot further away. To add insult to inju... read more
Made a deal for vehicle, paperwork completed, was on the way with certified check, when was texted to turn around had sold to someone else!
I feel the dealer ship has little to no respect for the people they help. I go in to have my oil change and tires rotated that service went ok, I order a part just before my warranty ran out (weather strip) when The part come in it was wrong now my warranty ran out , Now there giving me a hard time and a run around.Its a seventeen Dollar part,this is why I don't like dealing with car dealers.
Frequently asked questions about Sheridan Nissan
How is Sheridan Nissan rated?
Sheridan Nissan has a 4.6 star rating with 4,319 reviews.
When is Sheridan Nissan open?
Sheridan Nissan is closed now. It will open tomorrow at 9:00 a.m.