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Sheridan Nissan
- Car Dealers
- New Castle, DE
About this business
Location details
114 S Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Embarrassed. I have bought 3 cars from Sheridan Nissan over the last 15 years. I brought a friend to Sheridan Nissan. He spoke with a Pedro. He wants to buy a luxury suv. Ready to spend the big bucks. However the vehicle shown as a new vehicle was scratched and damaged. The salesman said we can fix it and it will be like new. Ha ha, New is new, not like new. What a play on words. We tried to overlook the horrible cheesy sales talk, but instead of discounting the vehicle we had already reasearched and knew the offer price on ... read more
My 2016 Murano was in for an oil change and tire rotation on 4/19/2023. I did not mention that the right front driver side tire has a slow leak. The oil was (supposedly" changed and tires "rotated" and I was charged for both. I was advised the cabin air filter needed to be changed but was not shown the old filter - I declined the change. To days later when I went into the passenger seat t access the glove compartment and found a plastic strip that looked like a thin compartment cover. Investigating the item I discovered it w... read more
My key was repaired incorrectly. Every time you go there - they find 10000 worth of repair that is needed for your car (and I go on a regular bases). I am waiting for someone to get back to me about the key. When Nissan has a recall - they try to talk you out of performing that service. Maybe Nissan does not pay them enough at the dealership to do the repair. Smh
The used car salesman & the used car manager are 2 of the best I have ever dealt with. Service department is by far the worst I have ever dealt with. They continue to charge for them to look for problems with your car or truck but Never fix the issue. Customer loyalty and customer service doesn't mean a dang thing to them !!
"The customer waiting area for service is small and a TV..." The customer waiting area for service is small and a TV with inane programming plays continuously. I brought a book, but couldn't read it because of the laughing and screaming coming from the TV. Not a pleasant experience. Yesterday they wrote up the wrong car and ended up not fixing the only item I asked for in addition to my oil change. The carwash was broken, so I didn't even get that. So now I have to go back to get my item fixed....but maybe the carwash will b... read more
"I've been bringing my car in for oil changes for 2 1/2..." I've been bringing my car in for oil changes for 2 1/2 years. My boyfriend has been bringing my car in for me. Last oil change I picked up my car. Wasn't aware you needed photo id to use a credit card. Cashier was so rude. Accidentally left my license home. Had another I'd with my picture. She wouldn't accept it. Asked if she could ask a manager. He said it was ok and he also asked her why she was being rude.
"First of all I didn't get a follow-up from the last visit..." First of all I didn't get a follow-up from the last visit about an oil mark on the inside pillar on the drivers side of my interior. This visit they said I needed a new cabin air filter and had that replaced two visits ago or did they? Not sure I can trust that the work in being performed.
"Appointment at 1:30, waited until 2:30 before I was seen...." Appointment at 1:30, waited until 2:30 before I was seen. Pat, service manager, was rude and stated in an unprofessional voice that they were backed up.
"My experience was terrible had my car for two weeks took..." My experience was terrible had my car for two weeks took over 2300.00 from me and car still not fixed check engine light came on less then an hour after leaving dealership Car still riding ruff idling horrible going to get a different Machanic look at it . I’m actually going to file a complaint with their corporate office , the better business bureau and dispute with my credit card company I believe the did not perform the work and toll my money . Not to mention i... read more
Frequently asked questions about Sheridan Nissan
How is Sheridan Nissan rated?
Sheridan Nissan has a 4.6 star rating with 4,381 reviews.
When is Sheridan Nissan open?
Sheridan Nissan is open now. It will close at 9:00 p.m.