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Sheridan Nissan
- New Castle, DE
About this business
Location details
114 S Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"It was a different experience from what I have..." It was a different experience from what I have experienced in the pass. I was not informed that my windshield wipers needed to be replaced. I received a 50% off on synthetic oil change coupon in the mail. The coupon was not allowed because our vehicle does not take synthetic. That was a big disappointment seeing that I did inform the scheduler about the coupon prior. Lastly, the front desk guy was professional but impersonal and not really "service with a smile" guy.
"This dealership has no integrity call me before you..." This dealership has no integrity call me before you decide to buy there ,they tell you one thing then do another. Dan 440-668-4148
"My last experience with Sheridan Nissan was horrible and..." My last experience with Sheridan Nissan was horrible and I was hesitant to come back for the recommended service. However, Bill was very professional and the service provided was done in a timely manner.
"Unprofessional sales managers" I honestly don’t have ANYTHING good to say about my experience with Sheridan Nissan. The worst finance managers I’ve ever dealt with ever. They gave me the biggest run around. I felt like I was begging them for a car. Aren’t dealerships supposed to want to earn your business not the other way around? I’m utterly disgusted! The manager Chris and Langston were complete jerks and very condescending. Never setting foot in that place again.
"Lied too" I brought my car in for service and told them I hit an animal and my plastic under carriage was shattered and they said they would look at it. They told me all it needed was a clip to put it back up when I got home I looked and it is shattered I have bought 5 cars here and will not buy another at this branch when Jeff was here he treated me like I was important I don’t get that now
"Bad service trying to upsell." They left my air intake filter cover loose after taking it apart trying to sell me an air filter. I was sitting in the customer lounge and the servicee adviser approached me and said he wanted to talk to me and to follow him, I responded what do you want and he got indignant about me not wanting to go talk to him. He responded to me that my car needed an air filter and a cabin air filter, I said I just changed both of them items six months ago. I said to him I am a mechanic by trade and do my ... read more
"STAY AWAY..DON'T GO...INCOMPETENT MECHANICS" I wished I could check NO STARS. My mother had her car serviced there on 11/1/18. She had the tires rotated. The next day she heard noise in the area of the tires. She was afraid to drive the car any further. She had the car towed to the closet Nissan dealer in Philadelphia. They noticed that the lug nuts were NOT tightened up and some were MISSING. The rims were also damaged. She had to spend an additional $150 to have the vehicle repaired. NISSAN could have caused her to lose h... read more
"Worst vehicle buying experience. " At 63 years of age, I have purchased many vehicles from dealers in my lifetime. This was the worst experience ever. The Salesman was pleasant, but clearly inexperienced, and relied on the sales manager for guidance. The sales manager, who lied each time his lips moved, acted as if he was doing me a favor in selling me the vehicle. I finally called him out on his lies and he retreated out of sight. I had to request an audience with the general manager to complete the sale. The general manag... read more
After thinking I bought a car and the dealership having me empty my car and switch my car insurance ......during the presentation of documents the first form handed to me is a Binding Arbitration Agreement. Please read about these. In a nutshell it protects the dealership from any legal action. After refusing to sign this I was told if I did not sign it they could not sell me the car. So I called my insurance company again and had my car put back on my policy which then screwed up my monthly payment schedule......and left. P... read more
Frequently asked questions about Sheridan Nissan
How is Sheridan Nissan rated?
Sheridan Nissan has a 4.6 star rating with 4,290 reviews.
When is Sheridan Nissan open?
Sheridan Nissan is closed now. It will open tomorrow at 9:00 a.m.