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Sherwood Kia
- Automotive
- Sherwood Park, AB
About this business
Location details
20 Broadway Blvd., Sherwood Park, AB, T8H 2A2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was an absolute nightmare experience at Sherwood Kia, and I strongly advise avoiding their service department. I originally brought my car in for a repair with no check engine light on. What should have been a straightforward one-day job turned into four visits over two weeks, an overnight stay without any prior notice, a roughly $5,000 bill, and significant disruption to my life and work. Here's what happened: After the first visit, I picked up my car only to immediately get a check engine light that wasn't there befor... read more
Business response:
We apologize for the negative experience you had at Sherwood Kia. Our service manager will reach out
Avis sur le Web Birdeye 4,6/5 5 364 avis DealerRater 4/5 177 avis Facebook 5/5 1 vote Résumé des avis Google 5 4 3 2 1 4,6 (3 511) Avis Tout gestion des ventes150 gestion financière43 première voiture23 pneus hiver19 +6 Trier par Les plus pertinentes Page la plus récente La plus élevée La plus faible Melissa Decelles 8 avis ABSOLUTE NIGHTMARE- Avoid Sherwood Kia service at all costs This was an absolute nightmare experience at Sherwood Kia, and I strongly advise avoiding their service department. … Plus Rhandz Graphix 3 av... read more
Business response:
Hi Melissa Our service manager will reach out to you today to discuss this matter further. Thank you
Really bad service broke my car parts and after they took it out never told me so I went back today ur service manger was very rude with I think I will never come to ur dealership and I'll make sure u guys get 1 review evyday
Cal Dalgleish Please please please do not deal with this dealership. We purchased a 2022 sorrento. It has 40k and has been in the shop at least 15 times and nothing works. The service department a joke. Jeff Roy the manager should be ashamed of himself … More Kimberly Valdoz 1 review·3 photos a month ago I got my first brand-new car from Sherwood Kia and what can I say? The whole team really did a great job getting me this car! … More Photo 1 in review by Kimberly Valdoz Photo 2 in review by Kimberly Valdoz Photo 3 in revie... read more
Business response:
Your feedback is invaluable to us. We will take your comments into consideration. Thank you.
The 2022 Dodge Ram has so many body damages. It didn’t show on the pictures but the pictures I was given only showed the passenger side, the front and interior. It looked sooo nice but once the truck was delivered and I seen the vehicle, the drivers side of the vehicle has so many paint damages. It’s so ugly. I get embarrassed driving it… I can’t say I have a 2022 dodge ram truck and be happy.. I’m too embarrassed to drive it around and I don’t bother telling anybody about the truck. Please be careful getting a vehicle from... read more
Business response:
Your feedback is important to us. We apologize for the issues you experienced with the 2022 Dodge Ram. Please feel free to contact us at (780) 449-4499 to discuss this further.
I started out with one problem that was quoted about 1200 -1300. Then it turned into double that. Not happy with the " problems" reported.
Business response:
It's regrettable to hear about your experience, Wanda. We apologize for any inconvenience caused. Please contact us at (780) 449-4499 to discuss this further.
Gotta change that 5 star review. They put a ton of pressure on you to leave a 5 star review after you deal with them, which makes sense considering how quickly my experience went from 5 to 1 stars. Purchased a 2021 Hyundai Venue 2 months ago, it's still on the tank of gas it came with because I work from home. The suspension started squeaking like mad last week. I can't get a text back from my salesperson. I can't get a call back from the dealership. I can't get any information on warranty from the receptionist, who sent me ... read more
STAY AWAY!!! Well…..this is now my third review on this garbage dealership. Not only is their service department complete garbage, the finance manager Manny is quite possible one of the biggest liars I’ve ever met. He sold us a used VW Tiguan with the promise….PROMISE…that it would be worth what we paid a year later to trade it in; well we just went to trade it in and the vehicle depreciated by $15,000. That’s some strange math if you ask me. The service department repaired the tire that they sold us with a slow leak at n... read more
I booked an appointment for oil change, and vehicle has some recalls that needs to be done, appointment is for 11 am, so i drove 2hrs to make it by 11am, when i got there i told them not to do the oil change because ive done it day before, they told me it will take half day and vehicle would be done end of the day, because im 2hrs away, ill have to wait around, went to costco bought some stuff, then went back to dealership, hang around, went outside for fresh air, then i saw my vehicle parked the at lot, it was around 1:30... read more
Business response:
We apologize for the inconvenience you experienced during your visit to Sherwood Kia. We understand your frustration with the delay in starting your vehicle's service. We strive to provide efficient and timely service to all our customers, and we apologize for falling short in your case. We appreciate your feedback and will use it to improve our processes. If you have any further concerns, please reach out to us at (780) 449-4499.
Frequently asked questions about Sherwood Kia
How is Sherwood Kia rated?
Sherwood Kia has a 4.6 star rating with 5,459 reviews.
When is Sherwood Kia open?
Sherwood Kia is closed now. It will open at 9:00 a.m.