This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good NO PASARON A HACER EL ASEO. CUANDO ME REGISTRE ME PREGUMTARON Y LES DIJE QUE SI, Y NO PASARON Todo esta bonito, excepto el servicio al cuarto
Business response:
Gracias por tomarse el tiempo de compartir sus comentarios con nosotros, Francisco. Su opinión es muy importante para nosotros y le agradecemos sinceramente que nos lo haya hecho saber. Lamentamos profundamente el descuido del servicio de limpieza que ocurrió durante su estadía. Entendemos que al registrarse se le preguntó sobre el servicio de limpieza y confirmó que lo deseaba, y lamentamos mucho que nuestro equipo no haya cumplido con ese compromiso. Esta no es la experiencia que deseamos para nuestros huéspedes y comprend... read more
Wonderful
Exceptional
Wonderful
Wonderful exactly was we expected and good value. Loved the 12:00 check out. we enjoyed finding Antonio's Mexican grill very close by.
Business response:
We are truly honored to hear that your stay met your expectations and offered great value, Barbara! It means so much to us to know that everything was just as you had hoped it would be. We're so glad you were able to take advantage of the 12:00 checkout, as we know how much of a difference that can make when you're looking to enjoy every last moment of your visit. It's also wonderful to hear that you discovered Antonio's Mexican Grill nearby — it sounds like it was a fantastic find and a great addition to your overall experi... read more
Exceptional
Exceptional
Wonderful All of the restaurants are highly expensive The location
Business response:
Thank you so much immensely, Shannon! We truly appreciate you taking the time to share your wonderful feedback with us. We're really happy to hear that our location stood out as a highlight of your visit and that you had a wonderful experience overall. We completely understand that the dining costs at our restaurants can feel quite high, and we sincerely appreciate your honest and transparent feedback regarding that. Your thoughts are very valuable to us, and we are grateful that you shared both the positives and the areas w... read more
Always a great stay. Great price and location. Repeat customer. Cleaning crew forgot to clean out the fridge for our arrival - there was pizza in there. Other than that it’s always great. Safe, parking a plus. Great location. Lots to do with family within the complex and around it. Great room very clean.
Business response:
Thank you so much for your continued loyalty, Debbie, and for taking the time to share your experience with us! We sincerely apologize for the oversight with the fridge not being properly cleaned out before your arrival — that is certainly something that should have been taken care of, and we are sorry for the inconvenience it caused. We will make sure to address this with our cleaning crew to ensure it does not happen again. On the bright side, we are so glad to hear that everything else made for a wonderful stay! It is alw... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,904 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.