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407 N Virginia St, Reno, NV, 89501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful Posizione , staff, ristoranti e locali nella struttura
Business response:
Grazie per aver dedicato del tempo a condividere la tua esperienza al Silver Legacy Resort & Casino. Siamo lieti di sapere che hai trovato la posizione, il personale, i ristoranti e le strutture meravigliose.
Wonderful Staff spoke very fast and I thought he said our room total was over 200 Looking back that was the room plus damage delay of 100 which was returned The ice machine on our floor was. Broken Location. Parking was good Casino only floors away and felt safe
Business response:
We're overjoyed to hear you had a wonderful experience at Silver Legacy Resort & Casino. We take all feedback seriously and appreciate your detailed review. Your comments about the staff communication, room charges, ice machine, location, parking, and casino proximity are valuable to us. We're glad you felt safe during your stay and found the parking convenient. Thank you for choosing to stay with us and for taking the time to share your thoughts. We hope to welcome you back again in the future!
Exceptional
Exceptional Expensive drinks at the bar. An Old Fashion set me back $20. The hotel and casino were very easy to get around. Drink servers were on the lower level of the casino and were great. Upper level didn't seem to have any drink servers.
Business response:
Thank you for sharing your experience at Silver Legacy Resort & Casino. We appreciate your feedback regarding the drink prices, casino layout, and service levels. We're glad to hear that you found the hotel and casino easy to navigate, and that you enjoyed the service from our drink servers on the lower level. We'll take note of your observation about the upper level drink service. Your comments help us improve our offerings and guest experience.
Very Good
Excellent Clean
Business response:
Your positive feedback is greatly appreciated. Thank you for choosing Silver Legacy Resort & Casino.
Very Good
Exceptional
Good The resort fee was offensive. Do you really think your customers are so stupid to not know that this is just a way to deceive people about the price? I want a hotel that I stay in to be up front about what the nightly rate is and yours was not. I'll not stay there again.
Business response:
We are concerned to hear about your experience with the resort fee. Your feedback is invaluable to us. Thank you for taking the time to share your thoughts.
Silver Legacy Resort & Casino has a 4.1 star rating with 40,229 reviews.
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.