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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional USBC open championship
Business response:
We are elated to hear about your exceptional experience during the USBC open championship! Thank you, Tish!
Exceptional Easy to get lost. Room was clean and comfortable.
Business response:
Thank you for sharing your exceptional experience, Jacquelyn! We're thrilled you found your room clean and comfortable despite the navigation challenge. We understand that our expansive layout can sometimes make it easy to get lost, but we're so pleased that this didn't detract from your overall exceptional experience with us. It's wonderful to hear that you were satisfied with the cleanliness and comfort of your accommodations. Your feedback about both the positive aspects of your stay and the navigation aspect is valuable ... read more
The silver legacy was a blast to stay at for 4 days. Everything was first class except the concert hall. They need to upgrade it if there going to have top of the line groups. Most of the seats were flat on the floor (no theater type seating) I never had breakfast at the hotel. I met friends in town.
Business response:
Thank you immensely for the 4-day stay, Joe! We're absolutely thrilled to hear that you had a blast staying with us and found everything to be first class during your visit. Your experience means the world to us, and we're delighted that you enjoyed your time at Silver Legacy. We truly appreciate you taking the time to share your detailed feedback about the concert hall seating arrangement. Your observation about the flat floor seating versus theater-style seating for top-tier groups is valuable insight that we'll definitely... read more
Average hotel The put Premium King bed room we had was dated. Plumbing fixtures seemed old; therefore, it seemed like water pressure was low. Pillows were way too big. Room was spacious. Liked how it's linked with Circus Circus and Eldorado. It made gaming in the 3 casinos convenient.
Business response:
Thank you for taking the time to provide feedback about your stay in our Premium King bed room. We appreciate you noting the spacious room and casino connections while sharing concerns about fixtures and amenities. Your observations about the dated room condition, the older plumbing fixtures that affected the water pressure, and the oversized pillows are valuable insights that help us understand your experience. We're glad to hear that you found the room spacious and that you enjoyed the convenience of being linked with Circ... read more
We were there for a college graduation. We had so much fun. Excellent food choices. Ate all our meals there. Nothing . Well maybe the smoke was a little much Location is central to everything we wanted to do
Business response:
Thank you for your review, Renae! So glad you enjoyed the food choices for your graduation celebration. It's wonderful to hear that you had so much fun and that our dining options met your expectations throughout your stay - it sounds like you really made the most of eating all your meals with us. Congratulations on the college graduation! We're delighted that our central location worked well for all the activities you had planned during your visit. We appreciate you taking the time to share your experience with us.
Legacy trip Housekeeping was way below expectations. Room not cleaned after 1st night. Had to call and ask to get cleaned 2nd day, also wanted extra coffee and got DECAF ONLY. When leaving on Sunday, called Bell desk to have bags taken down, bellman showed up 10 minutes later and took bags down, we checked out at 11, and went to valet, where our car was brought out promptly, but our bags took over 30 minutes to come out watching other guests get there bags before us even though we were standing and waiting for much longer th... read more
Business response:
We are disappointed to hear about the housekeeping and baggage delays. We appreciate you noting our outstanding valet service. Please contact us directly for assistance.
Exceptional
Very Good Pool Pillows need to be replaced Location
Business response:
Thank you for your feedback, Donna! We'll address the pool pillows needing replacement. Your positive rating means a lot!
Very Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,260 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.