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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great value Not much, maybe the cushion could have been softer but that's really all. Very convenient arrival and departure options by car or shuttle. We were surprised by the really great value, very nice and clean rooms and the beautiful view. The whole resort felt like a time capsule with a charming feeling. We really enjoyed our stay and we are definitely coming again!
Business response:
We are delighted to hear you found great value and enjoyed our clean rooms and beautiful views. Thank you for choosing us!
Exceptional Slow room check-in. Under staffed . Beautiful settings and nice rooms. Very good location.
Business response:
We are delighted to hear you found our rooms and location exceptional. We sincerely apologize for the slow check-in and staffing concerns.
Our stay would’ve been much better if we were in NON-smoking floor They booked us in a smoking room!!! UGH! Convenient & has free airport shuttle services.
Business response:
We value your opinion about the smoking room issue. We're glad you found our shuttle service convenient.
Wonderful
Exceptional
Wonderful
Good
Pleasant We couldn't get room temperature to stay cool.. Was warm and humid in the room. The carpet had quite a few stains. The mattress was uncomfortable. We normally love the Silver Legacy because its usually very clean and nice. Room size bathroom and tub were great.
Business response:
We appreciate your input. We understand your concerns about room temperature and cleanliness. Thank you for noting our great bathroom and tub.
Good location, not luxurious Huge bathroom like this should have separate toilet room. Soap, shampoo, conditioner were very basic, not luxury, as expected for the price. No lotion provided. Very basic hairdryer without diffuser. No blackout curtains. Spa Tub in the room (not bathroom) did not have jets. Noisy elevator. The spa website was hard to navigate and would not let us book services that were available when we phoned for them. Very large room, nice view, fast elevators. Good coffee maker.
Business response:
Thank you for taking the time to share your detailed experience with us. We appreciate your feedback on both the positive and negative aspects of your stay. We understand your concerns about the bathroom amenities, curtains, spa tub, and elevator noise. We also acknowledge the difficulties you encountered with our spa website booking system. We're glad to hear you enjoyed the spacious room, nice view, fast elevators, and good coffee maker. Your comments are valuable in helping us improve our services. We appreciate you notin... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,976 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.