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SimonMed imaging - Winter Park II
- Diagnostic Imaging
- Winter Park, FL
About this business
Location details
1915 Aloma Ave, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife, ***************************, is a patient of ******************************. She had surgery on 7/31/24 at *************************. They discovered cancer again for the second time. The doctor ordered a CT scan and he ordered through SimonMed. They called to set up the appointment on 8-14 and we had an appointment on 8-16. The Dr wanted in done sooner so the called and changed it to 8/13. Then they called to change the time and told the copay was $250. Money is their most important thing. Then they called the four... read more
I went to Simonmed for mammogram, had biopsy done for suspicious area. Biopsy came back positive. Made appointment with oncologist who requested hand carry all radiology CD/images.I went to pick these up and was told they were out of CD''s and didn't know when they would be able to get copy of my records.This is outrageous and unacceptable.
SimonMed does appear to have some very unethical billing practices. I have had several different scans over the past 6 months. I am finding that each time I paid the amount that was expected to be paid by my insurance. I have confirmed my insurance has paid these amounts. With each new procedure they would again charge me. Not once did they recognize that I had a credit balance from the prior procedure. I am now in the process of trying to get a refund in the amount of $2,761. This combined with the terrible service I have r... read more
Both myself and the provider who referred me for MRI imaging are beyond frustrated. Beyond the concerns outlined in the ****** review -- call center out of country that is very difficult to understand, did not record any information provided (found out later by US-based Rep)- found out appointment cancelled when showing up for 6 am time slot. Was told needed further information (no calls placed to me, two to chiro who provided same information and they also called lawyer - why???)- showed up for second appointment at time re... read more
On 11/4/23 I was sent to SimonMed Imaging to obtain xrays of broken fingers. I gave them my insurance information, paid the co-pay and went back to my physician. Fast forward to today, 7/12/24 and I am still fighting with them to file my insurance claim correctly. I have spoken with 6 different customer service/billing reps and all of them assured me that it would be re-submitted to the correct insurance plan. Nothing has been done. I have now received a statement saying that my account is being turned over to collections. I... read more
So after 7 months of service here, they send me a bill for $1880 for a service was done 7 months ago I called my insurance before doing the tests and insurance paid for everything because i have reached my deductible so i was told i have to pay zero out of pocket. Called customer service, they say this was extra charges were not added on service day. How can you add extra charges after service date seven months later. Scammers!
Wish there was a no star option. Off shore calls only. No option to speak to a person at the location you chose. Then after 20 minutes of jabber you get disconnected. BS!
Go anywhere but SMI! Resolving billing issues is a total nightmare. Example for service provided on 7-12-23 I was told on 7-8-24 that I owed $1931.57. On 7-9 my Insurance Representative and I were told I was being issued a refund of $465.00 and on 7-10 I was left a message I owe $153.00.Do not pay them ANYTHING unless you are absolutely sure you owe it.
I am writing to report an issue with the billing practices at SimonMed. On June 11, 2024, I received a final notice for unpaid medical bills related to radiology services I received in May 2023. I have reached out to the billing department multiple times since receiving this notice but have not been able to resolve the issue.On the day of my treatment, I was given a specific amount to pay, which I paid in full by October 2023. I have a receipt showing a zero balance for that service. Despite this, I received a final notice f... read more
Frequently asked questions about SimonMed imaging - Winter Park II
How is SimonMed imaging - Winter Park II rated?
SimonMed imaging - Winter Park II has a 3.8 star rating with 1,717 reviews.
When is SimonMed imaging - Winter Park II open?
SimonMed imaging - Winter Park II is closed now. It will open at 8:00 a.m.