SimonMed imaging - Winter Park II

Angie C 

on BBB

a year ago

SimonMed owes me money from an overpayment from over a year ago. If I could leave zero stars, I would. 

Monika S 

on BBB

2 years ago

I went for my abdomen CT in July at Simon med located in *************. I paid about $165.00 as my cost share responsibility and my insurance paid their part too. But in August my doctor called me stating reports by Simon Med were not giving them any conclusions and they filed an addendum. So I waited for my reports.I called Simon med in last week of August and asked if they sent addendum, of course they did not. They cleared I cant get more testing unless I pay for them again even though they did not do their job. Even thou... read more

Stacy P 

on BBB

2 years ago

I have an HSA with a 100% coinsurance after meeting the deductible. Simon Med collected payment of $439.35 at time of service on 2/1/23 and $914.16 at time of service on 2/8/23. However, due to the delay in claim submittal, I met my deductible prior to Simon Med submitting claims to my insurance carrier for payment. My insurance carrier has since paid 100% of all claims, including claims submitted for the services provided on 2/1/23 and 2/8/23. I have contacted the billing department on 4 different occasions, beginning in Ap... read more

Steve S 

on BBB

2 years ago

I am writing to complain about my experience with SimonMed *** done 6-26-2023. Location was the ************ facility, ******************************************************************************************** ** 85050.The radiologist, **********************************, who read the **** did a very poor, incomplete job with his 6-28-2023 report.I called SimonMed multiple times to complain & attempt to get a different radiologist to read the *** properly & do an addendum.Staff was uncaring & unhelpful with my complaint. I ... read more

John R 

on BBB

2 years ago

Zero stars would be an amazing gift to these sub-humans. They lie, they lie, and when they are done lying, they lie more. ***** does NOT have a true open MRI, but they tell you that they do. This company should be out of business and the owners in jail! Frauds! 

Jon G 

on BBB

2 years ago

If there was only a No Star.. trash patient service ..horrible phone service.. everyone speaks idk what language but can't understand half of them... lost my paper copy of my order for 4 different exams.. only reason I tried to use them today was for comparison images 

Irina and Robert C 

on BBB

2 years ago

I had an MRI back in March 2023. I paid $450 at time of service and was told this was my responsibility. We started to get repeating bills for $1000 more from them. United Healthcare and its partners determined the proper TOTAL payment was about $215, NOT $450. Simonmed billing told me I will be getting back $235. I called billing repeatedly since and they have been dragging their feet for months, still no refund. They refuse to connect me to a manager and are not issuing the refund they stated I am entitled to. Beware of th... read more

Patricia T 

on BBB

2 years ago

I wish I could give Zero stars! My original DOS was 9/28/2022. I was asked if I could pay the entire amount and couldnt so they asked me if I could make a $50 payment and then make monthly payments of $50. I said yes. So the next month, 10/28/2022, a $50 payment was deducted from my bank account. I the paid for my two bills, one of them on 11/7/2022 for $126.63 and the second one was on 11/10/2022 for $226.65. On 11/28/2022, another $50 was deducted from my account and again on 12/28/2022. I have been calling since Nov. 2022... read more

Jill S 

on BBB

2 years ago

I wish I couldgive it zero stars. Where do I start?1. They try to charge more t han your copay per your insurance. Like $175 for an MRI instead of $50.2. A broken CT machine, and they don't call you to reschedule your appointment.3. We were given incorrect information about the way t he MRI would be performed on the second attempt.4. On the third attempt at an MRI (all three were in different locations), they apparently canceledthe appointment, said I "should have been contacted." and then told us we've "been terminated to u... read more