Solis Mammography, a department of Medical City Plano

Ge K. 

on Yelp

8 years ago

Had a mammogram here several months back and they clearly seemed overbooked. Kind of like airlines do with flights, but worse. Ladies in the waiting room were talking about their appointment time, and they noticed they were all scheduled for the same exact time, all for a regular mammogram. There were hardly enough chairs. The nurses working there are all very friendly but it was obvious there is not enough of them. They even came and checked on everyone waiting multiple times, asking if anyone needed water or anything a... read more

Ashley T. 

on Yelp

8 years ago

WOW! Is zero stars an option? My Ob-Gyn sent my initial order on 1/30, my appointment was 2/27. They called 2 days before to give me instructions (must have a VERY full bladder) and to tell me to bring my order. I informed her it was already sent over and she said "ok, I'm sure it's here, I'll pull it and attach it to your chart". I get there today with a VERYYYY full bladder, check in and am told they don't have the order and to call my doctor and have them re-fax it. I wait another 10 minutes and am called up and told th... read more

Thanh D. 

on Yelp

8 years ago

This place is a scammer artist, take my advise as well as others, do not go here. First they asking for insurance, then they told us, they will charge us for less if we self paid. Of course we failed on their trap. After we fully self pay. They secretly claim on our insurance as well (that why they ask for insurance information at first) for over $2000. How did we find out? Of course, insurance mail us a statement. So we give them a call, they said this was human mistake, and said i only own them $700+ more in cash. WHAT A J... read more

Dwayne R. 

on Yelp

8 years ago

I had made an appointment with Solis for a Dexa scan. When I made the appoint I had offered the order number from the doctors referral but was told that it was not wanted or needed. Fast forward to the appointment date as I check in and to my surprise the first thing asked of me is the order number? I explained what I was told on the phone by one of their staff. The only commit was "she didn't put anything in" and I needed to call my doctor and have the order faxed over. Yes, I needed to so I did and after the second time I ... read more

Bc B. 

on Yelp

9 years ago

Second very poor experience here. In both 2015 and this year I have had issues with completion of my mammogram. Today I arrived for my appointment only to be told that I would have to reschedule. I intentionally scheduled for a day I was off of work - terrible customer service. 

Michelle L. 

on Yelp

9 years ago

Ladies, be informed: Solis has merged somehow with Medical City. I am staring at a $649.00 bill for "outpatient services." This is ONLY a facility fee, on top of all other services. My insurance apparently did not cover any portion of it and I will be making calls to inquire on Monday. I do not hold out much hope, however. I just spent time reading facebook reviews and many other women have received similar bills with no resolution. Update: This has now been resolved to my satisfaction. I was told that bill was beca... read more

Juanita S. 

on Yelp

9 years ago

Absolutely disappointed, received a message on Wednesday after mammogram was done last week saying to call back because she (Sarah) needed to discuss the results of my test. I have called multiple times starting that day until yesterday only to be left on hold and be told "she is not picking up she will call back" or "she is at lunch maybe".. I have left several messages on her mailbox and still no call. That is quite frankly unprofessional and a complete lack of compassion for your patients. Please don't call and say such t... read more