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Stellar Roofing
- Roofing
- Rochester, NY
About this business
Location details
500 Trolley Blvd, Rochester, NY, 14606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great company! From sales thru installation, ours was a most pleasant experience. Quality people - quality materials. Just as important (if not more so), gentlemen like **** and *** demonstrated that Service after the Sale is more than just a catch phrase. It is at the heart of the Stellar operation. I highly recommend Stellar and am most appreciative of their people, product and service. Thanks to all!!
Business response:
Thank you so much for taking the time to share such a wonderful review! It truly means the world to our entire team here at Stellar to hear that your experience from that very first sales conversation all the way through installation was a pleasant one.We'll be sure to pass along your kind words to ***** **** and the rest of the crew. You're absolutely right that "Service after the Sale" isn't just something we say it's something we genuinely believe in and strive to live out with every customer we serve. Knowing that came t... read more
Very professional and helpful. Not overbearing on making decisions on project plan
Business response:
Thank you for the review, ****! We strongly believe that our job is to guide and inform, not to pressure, so it means a lot to us that you felt comfortable during the planning process. We are glad we could help you make the decisions that were right for your home!
Stellar roofing did a fantastic job. They were clean and efficient. Started and ended on time. Claned up after the job was done. Overall they did a fantastic job.
Business response:
Hi ****** and ******, thank you so much for the fantastic review! It was a pleasure working with you both. We are thrilled that you were happy with the efficiency of the crew and the final cleanup. We appreciate your business!
Outstanding Performance and quality product and service. Excellent customer service and workers cleaned up everything after the work was completed.
Business response:
Thanks, *****! We are thrilled to hear you were pleased with both our product and our customer service. Ill be sure to pass your compliments on to the crewthey take great pride in keeping the workspace clean. We appreciate your business!
From the time Stellar was contacted to the roof replacement, I did not feel pressured even thought I know how much this was going to cost. I was not exactly happy with the cost of the roof vent plus installing it, When I priced it online I thought the price could have been much lower... especially since I did the connecting to the power source. The crew worked very efficiently and took the time to remove roofing safely and without making a mess. The crew spent a lot of time making sure the yard was cleaned up. Since this was... read more
Business response:
Thank you for your business and for sharing your experience. We are happy to hear that our crew was efficient, the cleanup was thorough, and that the *********** shield gave you peace of mind for your flat roof. We appreciate your feedback on the vent pricing as we are always looking for ways to improve our customer experience. Were glad the roof is looking great and standing strong!
I couldn't say enough positive about them. They answered every question ( and I had plenty), they showed up when they said they would. They probably saved us health issues as they found mold up there. Amazingly, one day and they replaced the total roof wood and all. I had a concern about part of the roof and they came back within 2 days to check it out. The clean up was exceptional. I've bragged about them to any one who would listen. ***** ********
Business response:
Hi *****, thank you so much for taking the time to share your experience with us! We are thrilled to hear that youre happy with your new roof. Our team takes safety very seriously, so we are especially glad we were able to catch that mold issue and resolve it for you quickly.We know how important it is to have a reliable roof over your head, and were happy we could address your follow-up concerns promptly. Thank you for the 'bragging rights' and for recommending us to your friends and neighborsits the highest compliment we c... read more
I had my roof done this summer. I had a great experience from beginning to end. I am very pleased and would recommend them to you.
Business response:
Thanks for the kind words! It was a pleasure working with you this past summer. Were happy to hear you love the new roof and truly appreciate you recommending Stellar to others!
Had an excellent experience did an overall good job ****** are *** was fantastic highly recommend them
Business response:
Hi *****, thank you for the excellent review! We are thrilled to hear that ****** provided you with fantastic service. We will be sure to share your high praise with himhe will be very happy to know his hard work made your experience a great one. Thank you for recommending Stellar!
Timely, skilled, diligent, respectful, easy to work with. Offer premium products
Business response:
Thanks so much, ****! We are thrilled to hear you had a positive experience with our team and our products. We appreciate your business and your kind words!
Frequently asked questions about Stellar Roofing
How is Stellar Roofing rated?
Stellar Roofing has a 4.7 star rating with 1,552 reviews.
When is Stellar Roofing open?
Stellar Roofing is open now. It will close tomorrow at 12:00 a.m.