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Stellar Roofing
- Roofing
- Rochester, NY
About this business
Location details
500 Trolley Blvd, Rochester, NY, 14606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The workmanship was good. The workers never stopped. Everything seems to be done properly. My only complaint would be with throwing the old roof off onto the tarp on the ground. I had a number of plants damaged and some fencing around those plants damaged.
Business response:
Hi *******, thank you for your feedback. We are happy that the roof installation met your expectations and that the crew worked hard for you. Regarding the plants and fencing, we apologize for the accident. As discussed during ***** call with you on 1/21, we are committed to resolving the damage to your satisfaction. Thank you for your business!
Stellar roofing was great! Their product was top quality, and they showed up when they said they would. Took one day, they cleaned up and the roof looks great. I have recommended them several times.
Business response:
Thank you, *****! We know how disruptive home improvement projects can be, so we are thrilled our team was able to complete your roof in just one day while keeping your property clean. We appreciate you choosing Stellar Roofing and hope you enjoy the new look of your home!
Customer response time after emailing pictures of areas that needed attention exceeded my expectations.
Business response:
Thank you, *******! We know how important peace of mind is when it comes to your home. Our team makes it a priority to stay responsive and attentive to every detail, even after the initial work is done. We appreciate your trust in us!
I had a great experience with Stellar, from the first call I made to have someone come out to my home to the final shingle placed on my roof, they met all my expectations and fulfilled all their promises. I wish all my experiences with contractors went this well. I would recommend Stellar to anyone and have.
Business response:
****, thank you for choosing Stellar! We know that working with contractors can sometimes be a stressful process, so hearing that we stood out for you is the best compliment we could receive. Thank you for trusting us with your home and for recommending us to your friends and neighbors!
Efficient, communicative, and easy to work with; we're very happy with our roof.
Business response:
Thanks, ******! We are so glad to hear the project went smoothly and that you are happy with the results. It was a pleasure working with you!
We used Stellar to replace the windows in our 103 year old house. They werent the cheapest option, but we are thrilled with how they turned out. The quality of the materials, and skill of the installers was worth every *****, and they instantly made our home look so much nicer! Our heating bill has dropped as well. Highly recommend!
Business response:
Thank you, *******! We are thrilled that you are happy with your new windows. We firmly believe that quality materials and skilled installation make all the differenceespecially in a classic home like yours. Hearing that we improved both the look of your home and its energy efficiency is the best news we could ask for. Thanks for the recommendation!
My 1875 house with at least two additions put on by the late 1970's has multiple roofs. The initial contractor that I hired in 2002 did not explain that a roof is a roof & that the soffit, **************** were not included in his quote. The "extra" stuff was replaced in 2003. I repeatedly called & they came back to attempt to fix the roof issues caused by one of the additions. I gave up in 2009 & hired another roof contractor to tear off & replace the roof that had issues only to end up with the same result as the first con... read more
Business response:
Thank you for the wonderful review, *******! Working on an 1875 home requires specific expertise, and we are thrilled that we could identify the structural issues and provide a complete solution for your roof, soffit, and fascia. It is our goal to make sure homeowners understand exactly what they are buying, so were happy our team explained everything clearly. We appreciate your business and are glad you finally have a warranty you can count on.
Workers were EXCELLENT . They were able to listen to you with every detail requested and went out of their way to satisfy your request . The quality of their work was very good and impressive . Highly recommend them . We were able to financed half the payment which made it convenient to get the big job done
Business response:
Dear *****, thank you so much for the five-star review! We are thrilled to hear that our team was able to meet your specific requests and provide the high-quality results you expected. We strive to make 'big jobs' as seamless as possible, and were glad our financing options helped make your project a reality. We appreciate the recommendation! - ******
The sales *** walked through all steps from pre start to end work and was completed as described. The crew did a tear off and ***laced sheeting as needed and installed the shingles and the separate flat roof in 1 full day. The dumpster was removed a day or so later to complete their work ...... it was straight and clean .... it was Stellar
Business response:
Thank you for the 5-star feedback, *******! Were glad the process was seamless and that youre happy with the speed and cleanliness of the job. It was a pleasure working with you! - ******
Frequently asked questions about Stellar Roofing
How is Stellar Roofing rated?
Stellar Roofing has a 4.7 star rating with 1,552 reviews.
When is Stellar Roofing open?
Stellar Roofing is open now. It will close tomorrow at 12:00 a.m.