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Stellar Roofing
- Roofing
- Rochester, NY
About this business
Location details
500 Trolley Blvd, Rochester, NY, 14606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I couldn't say enough positive about them. They answered every question ( and I had plenty), they showed up when they said they would. They probably saved us health issues as they found mold up there. Amazingly, one day and they replaced the total roof wood and all. I had a concern about part of the roof and they came back within 2 days to check it out. The clean up was exceptional. I've bragged about them to any one who would listen. ***** ********
Business response:
Hi *****, thank you so much for taking the time to share your experience with us! We are thrilled to hear that youre happy with your new roof. Our team takes safety very seriously, so we are especially glad we were able to catch that mold issue and resolve it for you quickly.We know how important it is to have a reliable roof over your head, and were happy we could address your follow-up concerns promptly. Thank you for the 'bragging rights' and for recommending us to your friends and neighborsits the highest compliment we c... read more
I had my roof done this summer. I had a great experience from beginning to end. I am very pleased and would recommend them to you.
Business response:
Thanks for the kind words! It was a pleasure working with you this past summer. Were happy to hear you love the new roof and truly appreciate you recommending Stellar to others!
Had an excellent experience did an overall good job ****** are *** was fantastic highly recommend them
Business response:
Hi *****, thank you for the excellent review! We are thrilled to hear that ****** provided you with fantastic service. We will be sure to share your high praise with himhe will be very happy to know his hard work made your experience a great one. Thank you for recommending Stellar!
Timely, skilled, diligent, respectful, easy to work with. Offer premium products
Business response:
Thanks so much, ****! We are thrilled to hear you had a positive experience with our team and our products. We appreciate your business and your kind words!
The workmanship was good. The workers never stopped. Everything seems to be done properly. My only complaint would be with throwing the old roof off onto the tarp on the ground. I had a number of plants damaged and some fencing around those plants damaged.
Business response:
Hi *******, thank you for your feedback. We are happy that the roof installation met your expectations and that the crew worked hard for you. Regarding the plants and fencing, we apologize for the accident. As discussed during ***** call with you on 1/21, we are committed to resolving the damage to your satisfaction. Thank you for your business!
Stellar roofing was great! Their product was top quality, and they showed up when they said they would. Took one day, they cleaned up and the roof looks great. I have recommended them several times.
Business response:
Thank you, *****! We know how disruptive home improvement projects can be, so we are thrilled our team was able to complete your roof in just one day while keeping your property clean. We appreciate you choosing Stellar Roofing and hope you enjoy the new look of your home!
Customer response time after emailing pictures of areas that needed attention exceeded my expectations.
Business response:
Thank you, *******! We know how important peace of mind is when it comes to your home. Our team makes it a priority to stay responsive and attentive to every detail, even after the initial work is done. We appreciate your trust in us!
I had a great experience with Stellar, from the first call I made to have someone come out to my home to the final shingle placed on my roof, they met all my expectations and fulfilled all their promises. I wish all my experiences with contractors went this well. I would recommend Stellar to anyone and have.
Business response:
****, thank you for choosing Stellar! We know that working with contractors can sometimes be a stressful process, so hearing that we stood out for you is the best compliment we could receive. Thank you for trusting us with your home and for recommending us to your friends and neighbors!
Efficient, communicative, and easy to work with; we're very happy with our roof.
Business response:
Thanks, ******! We are so glad to hear the project went smoothly and that you are happy with the results. It was a pleasure working with you!
Frequently asked questions about Stellar Roofing
How is Stellar Roofing rated?
Stellar Roofing has a 4.7 star rating with 1,841 reviews.
When is Stellar Roofing open?
Stellar Roofing is open now. It will close tomorrow at 12:00 a.m.