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Storage Outlet

4.8
  • Self Storage
  • Huntington Beach, CA

About this business

Consumer ServicesSelf Storage

Location details

8620 Hamilton Ave, Huntington Beach, CA, 92646, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8381 reviews
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Kam F.'s profile image
Kam F. 
rating
9 years ago

Stella the manager is the best! Carl, the previous manager before Stella, was also super cool. I don't have a unit her anymore since moving. But, when I was relocating back home, I had a large unit. I've also referred a bunch of friends here. Easy access & great prices. 

Jane C.'s profile image
Jane C. 
rating
10 years ago

We needed to rent a storage unit for some furniture because of work that is being done to the house. At first, I thought I would need a small unit, but in talking to the contractors, I realized that I would need to change the unit I reserved to a larger one and needed it sooner than I had anticipated. Carl was very pleasant and a pleasure to work with. He was understanding of the changes I needed and cheerfully answered all of my many questions. I am very pleased with the attention and service Carl provided. 

Matt B.'s profile image
Matt B. 
rating
10 years ago

My Wife's Mother is a real PITA so we recently decided to put her in a home and needed a place to put her junk until we could trash it. Carl showed us a unit that was the perfect size and gave us a great price. He was very professional despite my wife's incessant need to ask 200 questions, gee I wonder where she gets that from?! All in all Carl at Storage outlet provided a great experience. Thanks Carl! 

Connor L.'s profile image
Connor L. 
rating
10 years ago

This place is great! My mother and I came here looking to rent a spot during her move. We stopped by and were greeted by the manager Carl, he gave us a tour of the place and showed us different sizes. We ended up getting a entire shipping container and it worked out great. Not a bad place to store your items, I would definitely recommend to anybody looking to store in Huntington Beach. 

Bobathon D.'s profile image
Bobathon D. 
rating
4 years ago

Offered $180 pricing. Actual fees are 224 a month. Fees and services really bring the rate up. Be warned. 

Business response:

Hi Bobathon, Thank you for taking the time to write a review. I'm so sorry to hear about the confusion with pricing and would like to address this immediately for you. Please call us at 888-926-8145 so our team can review your account and determine how to best resolve this matter! All the Best, Storage Outlet 

Yami R.'s profile image
Yami R. 
rating
5 years ago

We got our valuables stolen at this storage!!!!! The lock was broken, and it was a mess inside. We paid our hard earned money to keep our valuable safe inside this storage facility. Extremely disappointed and angry! We had a lot of expensive things and irreplaceable ones because of sentimental value. When my husband asked the manager for the security cameras, she said that the video footage was not visible; not good. What the hell!! We did a police report, but have not received any follow up. Do not keep your stuff at this p... read more

Business response:

Hi Yami, I'm so sorry to hear about your experience. I will escalate your situation to our Ops department. If you'd like to connect with our district manager, please call 888-926-8145. Thank you. 

Marieanne B.'s profile image
Marieanne B. 
rating
6 years ago

Update information from the HB Police. The video security footage is Not clear or well lit enough to identify the people that are walking around the facility after hours. Essentially, there is no security other than the locks you put on the storage units. 

Linda R.'s profile image
Linda R. 
rating
7 years ago

something is very wrong at this facility, homeless living in bushes in front of facility & living in the storage units also (thought that was illegal). Cardboard & bicycles sticking up in bushes easily seen on Hamilton Avenue. Saw police go to the encampment in bushes Wednesday 5/2/18 around 1120am. Don't know what happened but 6 days later it looks like nothing has changed. The manager & owner should have some pride & clean the area up. 5/31/18 To the management of this facility, thank you very much for trimming the shrub... read more

Business response:

we are and have been working the HB Police department, who have been authorized to arrest any persons trespassing on the Storage Outlet property. We've cut back and remove the hedges from the side of the property to prevent homeless encampments. Furthermore, we have changed the schedule of our sprinklers to run in the middle of the night to deter any persons looking to sleep on the property in any of the remaining hedges. If you have any questions please feel free to reach out to our on-site manager. 

Tony V.'s profile image
Tony V. 
rating
7 years ago

I'm not happy that this storage facility allows people that are homeless to camp and stay on their property. Safety and security could become an issue if one was to store their valuables on this property. 

Frequently asked questions about Storage Outlet

How is Storage Outlet rated?

Storage Outlet has a 4.8 star rating with 381 reviews. 

When is Storage Outlet open?

Storage Outlet is open now. It will close at 6:00 p.m.