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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I received a letter at my house with a promotional price for an oil change worth $49.90, I called to schedule 1 week in advance and scheduled for Sunday, I called twice to confirm both the schedule and the car model and until then everything was fine until on Sunday 08/18/2024 I woke up early and arrived 15 minutes early and the receptionist told me that the price would not be $49.90 but rather $169.90 because it was a premium vehicle, an Audi A3 2011, I was extremely disappointed because I called twice to confirm and no one... read more
Business response:
Thank you for bringing this to our attention. Since your incident, we've made this sheet to reference for our entire team: https://www.stressfree.com/exotic-premium-car-list. We've initiated a protocol to contact our clients prior to their appointment date to confirm the make/model of their car to ensure eligibility of the savings coupon. As part of helping us through this process I would happily offer you a no charge complimentary oil change service at any of our locations. Please contact me to redeem. Rhett@StressFree.com
Promptly addressed my concerns. The car has been doing well since then. Didn't hesitate to reevaluate an issue that I pointed.
Business response:
We're thrilled to hear that you had a positive experience at Stress Free Auto Care! Thank you for choosing us to take care of your car. Our team is dedicated to providing top-notch service, and we're glad to know that your vehicle received the care it deserved. If you ever need any more auto care in the future, don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again for another stress-free visit.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 1,069 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.