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Stress-Free Auto Care
- Auto Repair
- Sunnyvale, CA
About this business
Location details
1004 W El Camino Real, Unit A, Sunnyvale, CA, 94087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
I didn't get any service done or anything. I tried asking for a simple estimate by providing information that most shops will typically take such as make, model, and year of a vehicle. I felt that they were asking for too much information for a simple estimate. The estimate that was provided to me was ridiculous without giving additional information as you can see in the picture. I understand I didn't provide the vin/license number, but that estimate still didn't make any sense.
Business response:
Thanks for your feedback! Moving forward, we'll be updating our estimates.
Stress-Free Auto Care took such good care of us and took all the stress out of a very stressful situation. We drove from SoCal to the South Bay during a long weekend and discovered a nail in our tire. Knowing that we would need to get it fixed on Sunday before Memorial Day, we found Stress-Free Auto Care on Yelp as they were on of the few places that were open on Sunday. We immediately booked an appointment online and were able to get an appointment the next morning right when they opened. The appointment was for a drop off ... read more
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that Travis and the team could help you out during your visit and get you back on the road quickly. Knowing we could ease your stress and provide exceptional service means the world to us. We appreciate your kind words and your recommendation to friends and family. Thank you and have a wonderful Stress-Free day!
I went in to do an oil change and checked up on brake, alignment, mulitipoint inspection, etc. It was upfront and transparent service. I normally go to the dealer. This time I decided to give it a try knowing my car did not have these done for a while and with all these services, the dealer may charge a lot and too expensive to get them all checked up and replaced if needed. I got out with oil and filter changed, carbon air filter replace, brake fluid and alighment done at a bit before $500. It seems good service and better ... read more
Business response:
We're thrilled to hear that you had a positive experience with us! It's great to know that our upfront and transparent service, along with our competitive pricing, met your expectations. We appreciate you giving us a try and are glad you weren't disappointed. Looking forward to serving you again. Thank you and have a wonderful Stress-Free day!
The service and my experience with STRESS-FREE AUTO CARE was superb and extremely very good with the guys like Jose and Travis. Thank you very much for the excellent service. I will always recommend your shop to my friends. More power!!!
Business response:
Thank you so much for your kind words and for recognizing Jose and Travis! We're thrilled to hear about your superb experience at Stress-Free Auto Care. Your recommendation means the world to us. We look forward to continuing to provide you and your friends with excellent service. More power to you as well!
Israel was very professional and not only professional but efficient with time and getting it done right the first time . Prices were amazing and definitely worth experience. Went fully in depth of what was required now and later down the road, can vouch and show my upmost trust in Israel an Stress Free Auto Care
Business response:
Thank you so much for sharing your fantastic experience! We're thrilled to hear that Israel provided you with professional and efficient service, and that you found our pricing amazing. It's great to know that he took the time to go in-depth about your vehicle's needs both now and in the future. Your trust means the world to us. Looking forward to seeing you again! Thank you and have a wonderful Stress-Free day!
Came for a quick patch on my tire a couple of weeks. The front end guy was super helpful. The convenience of booking an appt online and having the option to leave it there for a couple of hours while I work was super nice. I came in yesterday for a tire rotation and got a call moments later from the front end guy stating that the tread on the front and back were about the same and wanted to confirm if I wanted to proceed with the rotation. I told him no and came back to retrieve my car with no cost. This level of honesty was... read more
Business response:
Thanks for sharing your experience! We're thrilled to hear that you found our online booking convenient and appreciated the honesty of our team. We always strive to provide transparent and reliable service, and it's great to know that it made a difference for you. We're looking forward to assisting you with any future car needs. Thank you and have a wonderful Stress-Free day!
The Sunnyvale location has an amazing team. Especially the young, super friendly and well experienced manager Gregory. I came here for an oil change but service included multi point inspection. They did a thorough job on inspection, checked my rear brakes which are 4 mm thin, replaced cabin and engine filters that are necessary. A special thanks to the manager Gregory and Jose came afterhours to open the door for me to pick up my cell phone that I left there. Yes they even have afterhours service! Thank you Stress free Auto ... read more
Business response:
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience at our Sunnyvale location. Gregory and Jose truly exemplify the dedication and friendliness we strive for. It's great to know that the thorough inspection and afterhours service made a difference for you. We appreciate your kind words and look forward to serving you again. Thank you and have a wonderful Stress-Free day!
I went to this business prompted by an oil change discount offered in the mail. The service workers seemed friendly and customer oriented, and the experience was good enough that I will strongly consider going back when I have another need.
Business response:
Thank you for sharing your experience! We're glad to hear that the oil change discount brought you in and that our team made a positive impression. We're looking forward to assisting you with any future needs. Thank you and have a wonderful Stress-Free day!
Experienced an extremely Stress FULL experience at the Sunnyvale location. Made an appointment for an Oil Change and was quoted the price of $110, which included Synthetic Oil, Filter and a Multi-point Vehicle Inspection (DVI). When I arrived for the appointment I was told that the price would be $145! I had to argue with the Assistant General Manager, Israel Quiroz who denied that I was quoted the $110 price and maintained that it would be $145 even though other establishments only charge about $110 (e.g. Jiffy Lube across ... read more
Business response:
I really appreciate the feedback you gave us today and for taking the call with me earlier! We've already made some changes to our service. We hope you'll give us another chance.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 750 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.